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Extended Stay America Hotel Durham - University is located at 3105 Tower Blvd, Durham, NC. This business specializes in Hotels & Motels and Other Lodging.
3105 Tower Blvd., Durham, NC, 27707, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Robert, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Very rude at service desk like you were bothering them Room wasn’t bad but room needed work but decent
Business response:
Melissa, thank you for evaluating your experience at our hotel. Although you had an overall pleasant stay with us, we apologize for the issue you had with regard to your room and the rude behavior by some of our staff members. Your feedback is noted and it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Nolan, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
I didn’t like the lack of privacy. It’s very open and sound from outside bothers a bit. But overall not bad. Guest service is fantastic.
Business response:
Thank you for visiting Extended Stay America. It is a delight to know you were treated extremely well by our staff and that their friendly service made for a memorable experience. However, we are sorry for the inconvenience caused to you. Your business is appreciated, and we hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management
Business response:
Timothy, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Clean My room was clean. Staff was very friendly and helpful. I had a quiet and comfortable experience.
Business response:
Thank you for being our guest at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. We appreciate your business and hope to have you as our guest again soon. Sincerely, Hotel Management
The property is in a great location but it is dated and seems a bit dingy. It was clean enough but this was more like 2.5 stars in my opinion.
Business response:
Thank you for taking the time to post a review. We are pleased to know you liked our location, but we are sorry for the cleanliness issue you encountered. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We look forward to your next visit so that we can make it up to you. Sincerely, Hotel Management
The staff was friendly at check in. The room was decent. The bathroom sink was clogged with cigarette butts but other than that it was an ok stay.
Business response:
Nichole, thank you for being our guest at Extended Stay America. We are glad to know you loved your well-maintained suite and also appreciated our associates. Your feedback regarding the cleanliness issue has been shared with the housekeeping team to be more diligent in their efforts. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Extended Stay America Select Suites - Durham - University has a 4.1 star rating with 770 reviews.
Extended Stay America Select Suites - Durham - University is open now. It will close tomorrow at 12:00 a.m.