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Extended Stay America Select Suites - Durham - University
- Hotels
- Durham, NC
About this business
Extended Stay America Hotel Durham - University is located at 3105 Tower Blvd, Durham, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
3105 Tower Blvd., Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t like the lack of privacy. It’s very open and sound from outside bothers a bit. But overall not bad. Guest service is fantastic.
Business response:
Thank you for visiting Extended Stay America. It is a delight to know you were treated extremely well by our staff and that their friendly service made for a memorable experience. However, we are sorry for the inconvenience caused to you. Your business is appreciated, and we hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management
Business response:
Timothy, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Clean My room was clean. Staff was very friendly and helpful. I had a quiet and comfortable experience.
Business response:
Thank you for being our guest at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. We appreciate your business and hope to have you as our guest again soon. Sincerely, Hotel Management
The property is in a great location but it is dated and seems a bit dingy. It was clean enough but this was more like 2.5 stars in my opinion.
Business response:
Thank you for taking the time to post a review. We are pleased to know you liked our location, but we are sorry for the cleanliness issue you encountered. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We look forward to your next visit so that we can make it up to you. Sincerely, Hotel Management
The staff was friendly at check in. The room was decent. The bathroom sink was clogged with cigarette butts but other than that it was an ok stay.
Business response:
Nichole, thank you for being our guest at Extended Stay America. We are glad to know you loved your well-maintained suite and also appreciated our associates. Your feedback regarding the cleanliness issue has been shared with the housekeeping team to be more diligent in their efforts. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Toilet malfunctioned in my room which they had me switch rooms promptly.A 100dollar deposit is required for incidentals when you book through 3rd party sites please display that info on hotels.com.Other that that it was a good stay Thank You.
Business response:
Monique, thank you for including Extended Stay America in your travel plans. We are pleased to know you had a pleasant time with us, but we regret if any inconvenience. We appreciate your feedback and hope to host you back in the future. Sincerely, Hotel Management
Good for a night or two stay. It’s obviosuly a cheaper place in that area but you get what you pay for.
Business response:
Shokie, we are glad you enjoyed your time at Extended Stay America. Thank you for the review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Monique, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Durham - University
How is Extended Stay America Select Suites - Durham - University rated?
Extended Stay America Select Suites - Durham - University has a 4.2 star rating with 823 reviews.
When is Extended Stay America Select Suites - Durham - University open?
Extended Stay America Select Suites - Durham - University is open now. It will close tomorrow at 12:00 a.m.