Extended Stay America Select Suites - Durham - University

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on Expedia

10 years ago

The staff wasn't at the front counter for 20 minutes and had to be called for assistance. Though I had resverations, I was checked in under the incorrect name and had to have them correct it. The room was HORRIBLE and wreaked of cigarettes. There were no wash cloths and no on brought any to the room per request. It was NOT worth the money spent. HORRIBLE!!! 

Anonymous 

on Expedia

10 years ago

AWFUL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This place was infested with roaches and things crawling on the bed. 

Kearn 

on Expedia

10 years ago

Holly s Terrible 

Chance 

on Expedia

10 years ago

Bug morgue The first room key I was given did not work. No biggie, I just walked back to the lobby. I was then transferred to a different room, and when I walked in there was no linen on the beds. After another trip to the lobby, I was transferred yet again, and when I walked in there were at least 30 dead bugs on the floor of the kitchen area (big ones; I'm not talking about a few barely visible gnats), as well as a bug trap next to the fridge that I didn't dare take a head count in. At this point it was close to 9 pm at ni... read more

Anonymous 

on Expedia

10 years ago

One of the worst hotel stays I have experienced. Abysmal. I have stayed in some bad hotels but this one is near the top of the list. Probably the worst customer service I have ever experienced at a hotel. Room condition was very poor, hair in the bathroom, generally in disrepair, what I believe to be blood on the wall ( was not going to send it off to the lab to confirm ) and feet turned black from walking on the carpet. Don't plan on much sleep either, even if you get past all that, the amount of yelling and drinking outsid... read more

Anonymous 

on Expedia

10 years ago

Hotel is dirty, no mattress pads and most fixtures were broken. 

li-chun 

on Expedia

10 years ago

nightmare hotel it was the most horrible place I've ever stayed in. The noise coming from the hallway and the next unit, blood stain on the sheet, blanket is full of holes, furniture is in bad condition, chairs are filthy, ... Lots of problems. Will never stay in this hotel chain ever!