Extended Stay America Select Suites - Durham - University

Anonymous 

on Expedia

9 years ago

The outside of this hotel is misleading... Nicely manicured lawn...trimmed bushes. It ends there. Dirty room, burns in carpet, stained sheets, dirty tub, trash under bed, grease on counter and fridge, mattress disgusting. Stay away! 

Kiki 

on Expedia

9 years ago

HORRIBLE!!!!!!!!!!!!! Upon arrival I was locked out the office while the attendant stared at me from the desk.. Then when she finally decided to let me in she greeted me by saying "what you need"... No hello or may I help you not even a kind or friendly smile.. But pure rudeness and impolite behavior. When I got to my room it was pretty clean but immediately I went to shower only to find that the shower had no hot water. Only the sink had hot water then the T.V. remote would only work when standing right next to the T.V. thi... read more

Anonymous 

on Expedia

9 years ago

The room was overall just really dirty and grimy. We made the best of it by wiping down the surfaces with a rag which helped, but it was overall not very clean and highly disappointing. 

Mike 

on Expedia

9 years ago

Old, worn and dirty The desk clerk at check-in was friendly and helpful. Entering the room, the furnishings were old and worn, the paint on the wall was chipped. The clock radio would not turn off, so I turned the volume all the way down. The room was poorly serviced by housekeeping. I took a shower, then realized there was only a single towel in the room. I later asked the desk clerk if there was only supposed to be 1 towel; he said no, then promptly brought me a full set of clean towels. Returning later, I found old food i... read more

Albert 

on Expedia

9 years ago

This was the worse extended stay I have ever been in. I was greatly disappointed especially since I had my wife with me and I have always told her that using Extended Stays were better than the regular hotels. I would never again stay at this particular one. I had a great experience when I Stayed at one of the Extended Stays in Tampa, Florida. Sorry!!!! This was bad. Very poor shower facilities. 

Kara 

on Expedia

9 years ago

Just ok The hotel looked nice on the outside. The guy who happened to be in the room next to me was standing outside his room smoking and cigarette with his hands down his pants. The room was just ok. I didn't have to where my shoes in the shower. The sheets looked dirty and I wouldn't get in bed without socks, long sleeves and pants on. The dresser in the room had a busted drawer that was hanging off. 

Anonymous 

on Expedia

9 years ago

Wonderful staff, terrible rooms The staff at the front desk were very helpful. Once I got to my room the housekeeper had just finished cleaning it. I'm not sure how because she didnt have any cleaning material/ cart to sanitize the room. Once in the room it looked like the furniture was brought off of Craigslist, there were no kitchen supplies, no detergent. The top sheets were not cleaned,sanitized. I was not pleased. But I had a good night sleep!! 

M 

on Expedia

9 years ago

NO STAR QUALITY!!! Disgusting. Dirty. Foul. Not one part of that room was clean. Floors were so dirty we had to wear shoes. Blankets had cigarette burn holes. Pillows were a yellow tint. Most disgusting place I have ever stayed. 

elizabeth 

on Expedia

10 years ago

STAY AWAY@!! This hotel was horrid. The room stunk. One bed was full of black debris at the foot of bed..little black spots of who knows what. The other had a bug under the pillow. The tub didn't drain and we pulled gobs of hair out of the drain. There was a wadded up washcloth thrown under the sink which leaked. Apparently at this hotel,the kitchen areas are not stocked (one can ask for cooking utensils) So you check in and find you don't have a single item--not cups, silverware, plates or anything to cook with and the empt... read more