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Extended Stay America Select Suites - Durham - University
- Hotels
- Durham, NC
About this business
Location details
3105 Tower Blvd., Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient but needs work. The location is great. The staff was great but the room and building needs to be updated and cleaned. The room was dirty. It would have been nice to cook in the room but nothing was available. All cabinets were empty. When we arrived and checked in the first room we were given was not ready and we had to settle for a smaller room. Will we stay again I don't think so.
Very convenient location but completely worn out. Checking in and out was easy but the rooms were a mess. Lots of broken parts and no thought for visitor comfort. Just not the spot for a four night visit with grandchildren Pulled out after two nights.
You get what you pay for. Not even an ice Machine in sight. The rooms smell like smoke even though I got a nonsmoking room. The sheets had cigarette holes in them from ashes. The kitchen needs to be renovated it's pretty old. Continental breakfast was literally coffee and like some packaged muffins, not even fruits. Essentially I learned my lesson. Not staying here again.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you were unhappy with your experience. Please accept our most sincere apologies for your unpleasant stay. As this hotel’s manager, I can assure you that I have retrained our staff on cleaning procedures on the rooms to ensure your experience is not repeated.Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
They stole money from me, don't go.
The outside of this hotel is misleading... Nicely manicured lawn...trimmed bushes. It ends there. Dirty room, burns in carpet, stained sheets, dirty tub, trash under bed, grease on counter and fridge, mattress disgusting. Stay away!
HORRIBLE!!!!!!!!!!!!! Upon arrival I was locked out the office while the attendant stared at me from the desk.. Then when she finally decided to let me in she greeted me by saying "what you need"... No hello or may I help you not even a kind or friendly smile.. But pure rudeness and impolite behavior. When I got to my room it was pretty clean but immediately I went to shower only to find that the shower had no hot water. Only the sink had hot water then the T.V. remote would only work when standing right next to the T.V. thi... read more
Frequently asked questions about Extended Stay America Select Suites - Durham - University
How is Extended Stay America Select Suites - Durham - University rated?
Extended Stay America Select Suites - Durham - University has a 2.8 star rating with 1,775 reviews.
When is Extended Stay America Select Suites - Durham - University open?
Extended Stay America Select Suites - Durham - University is open now. It will close tomorrow at 12:00 a.m.