Extended Stay America Select Suites - Durham - University

Stephen 

on Expedia

9 years ago

Hotel is not what it may seem. We thought we were booking a HOTEL, as other extended stay chains I had stayed in before. You should know it's a motel. That's insurmountable, however, the cleansliness is a major issue. A live roach in the bathroom? sticky linoleum floors (God knows what) were disgusting. As we debated going back to get our luggage and trying to find another place, we arrived to a scene in the parking lot that wasn't there at check-in. It was a hang-out with alot of transient guests. We were able to cancel and... read more

jennifer 

on Expedia

9 years ago

Not clean, would not stay again. The room was not clean or maintained at all. If we hadn't arrived after 8pm & with no sleep in over 24 hours, we would have left & found another hotel. As it is we almost slept in the car. Guests in rooms around us were also up late & very loud. 

Susan 

on Expedia

9 years ago

Horrible!! The place was incredibly filthy, rusting fridges, no shower head, and a moldy smell. I do not recommend this hotel!! There are far nicer places for a similar price! 

Michael 

on Expedia

9 years ago

Only if it's the last room in NC Absolutely awful. I was barely able to stay 

Anonymous 

on Expedia

9 years ago

Good for people that don't care at all I had towels that had stains. I had to buy my own towels. The faint smell of smoke for a non-smoking room. 

Marnda 

on Expedia

9 years ago

This hotel needs some serious upgrades + the customer service was poor 

Anonymous 

on Expedia

9 years ago

Rooms could be better and cleaner. Overall it was below average and needs improvement in all areas. 

Rohinton 

on Expedia

9 years ago

Terrible hotel. I had a non smoking room but smelled cigarette smoke all night. The bed cover had cigarette holes. There was no shampoo or conditioner. I would not even wash my dog with the soap given. Not sure why Extend Stay America is associated with this hotel. Hotels.com should not be associated with this one. 

Anonymous 

on Expedia

9 years ago

The expectation is low, but I still surprisingly disappointed. Shaky furniture, missing toilet paper, broken curtains and greasy carpet. I could not even find disposable glasses. The breakfast offer almost equivalent to none.