Extended Stay America Select Suites - El Paso - East

Anonymous 

on Expedia

7 years ago

not very nice Not very nice, way to expensive for very generic room 

thea 

on Expedia

7 years ago

A smokers paradise I had to call a couple of times to get the attendant to come give me a key. Of course the key didn’t work! Then, I pass through the door to get to the elevator there is a faint smell of smoke. However, when you get into the elevator it smells like a smoker is in the room. When I get to the 4th floor every other room you could tell was a smoker inside. My room smelled odd but at least not cigarette smoke. It gave me a dirty sense of the hotel and was grateful I didn’t have an asthma attack. My allergies are... read more

Anonymous 

on Expedia

7 years ago

Unfriendly staff, difficult to access, hair was all over bed. Immediately turned in key and found another hotel 

Anonymous 

on Expedia

7 years ago

Anywhere but here Place was full of scummy people. Cops came both nights we stayed. Walls are paper thin. Dog in the room next door never stopped barking and the owner wasn't there. I ended up sleeping in my car and requested a refund. Avoid this horror show at all cost 

Anonymous 

on Expedia

7 years ago

Dirty room Bedding was stained, bathroom was dirty, tub had hair and a used bar of soap. Refrigerator had old food stains in it. 

Anonymous 

on Expedia

7 years ago

NOT TX friendly, home town hospitality Nothing like driving 5 1/2 hours, arriving at 1410 and being told "you can't check in until 3 pm, the rooms aren't ready" when you have to shower, dress, drive to a 1630 event. Ok, so it was posted but to be told that by staff member who doesn't bother to take her eyes off the computer screen to tell you....YES, we won't be back. 

perla 

on Expedia

7 years ago

Horrible hotel It was the worst experience of my life, air conditioner kept me up all night didn’t know it was a smokers hotel so my asthma was out the wall. Don’t stay here if you want rest. It was so bad we left at 3 am because we got absolutely no rest. 

Dee 

on Expedia

7 years ago

This hotel seemed like it would be pretty nice at first glance, but it was less than adequate once we actually entered the building. The entire hotel smells like cigarettes, and the walls are thin enough to smell whatever anyone is cooking with the in room kitchenettes. The cable tv was limited, and the remote didn't even work. The basic Wi-Fi was even worse than most other hotel's free Wi-Fi. It could barely load web pages most of the time. The thing that really bothered me however, was the unclean towels we were left wit... read more

Mel 

on Expedia

8 years ago

Worst Hotel Experience As my title stated worst hotel experience! Unaccomodating staff and unprofessional staff at this location.