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Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled like smoke and the floor was filthy. The room smelled like smoke and the floors were dirty.
Business response:
I apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. We will follow up on your concerns with our housekeeping team to ensure we are doing everything possible to minimize the impact to our guests. Thank you for your candid feedback, and we hope to welcome you back in the future. Sincerely, General Manager
Worse place ever!!!! Upon arrival there were drunk and beliigerant people outside of the check in door. We were already exhausted from having to drive for an extended period of time we were expecting to be greeted with open arms and a welcoming smile. We got worse than that. My child had to use the restroom and she asked the check in person Victoria and she snobbishly said u have to go to ur room to use it becuase we don't have one open to non guest. I was extremely offended. When we got to the actual room we noticed how sma... read more
Business response:
Thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and I assure you we will. We truly regret the inconvenience caused, and please give us another opportunity to serve you with the hospitality you deserve. Sincerely, General Manager
Nice location of hotel but really smelled Really smelled if cigarette smoke, cigarette burns on the headboard and bathroom, linen was dinghy odorous and ripped, mattress hard as a rock and filthy stains on the carpet, window unit was extremely loud
Heavy traffic area and lots construction workers Terrorible no room service, or room cleaning, dirty floor and bad smells
We got a nonsmoking room and it smelled like smoke in there. The wash cloths had people hair in them.
It was not good..The bed was dirty ,smelly The bed was dirty with bugs and room stinks..it was a nightmare.It was a big waste of money for me.There was teash use condoms and some white pills under the chair in the room.The bed was full of hair...
Find someplace else I want to start by saying I normally don't expect much from a cheap hotel room while driving cross country as I only want a place to sleep for a night but this place was by far the worst I ever stayed at. Checked in and was told the room was right upstairs, but wasn't given directions to it as it was around a couple corners. After finally finding the room the smoke detector was hanging from the ceiling by a wire, there was no shampoo in the room, there was a sticky substance on the night stand, and the to... read more
Very noisy, right off busy road. People outside constantly.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 3.3 star rating with 2,429 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.