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Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was saw dirty inside an out the bed had hairinitthestovewassorustythewassohard.notsurewhointheroomabovemebuttheywerenoisestompingthewholetimeofmystaytherethereweresomanybigdoslivingtherecrackheadshangingaroundthepkacethereDrugActivityGoingonbigtimeiwouldneverstayhereneveragainitryloadingallthepicsbutitwillnotletididavideioiwillhavetosendittoyoulaterasumwritingthewordsarenotspacingmybackisreallyhurtingfromthathardassbedwhencheckinwecouldnotseeallthedirtontheoutsideofthehoteluntilthenextdayeverymoringwhenwegotreadyto... read more
Business response:
Dear Kim, Thank you for choosing our hotel. We know a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness for all our guests, and we are concerned that this did not occur. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Thank you again for your feedback.Sincerely,Hotel Management
The front desk person was new but helpful. The Check in office area the smoke alarm detector beeping. Walking the hallway the hotel looks / feels dirty. Strong cannabis odor throughout the property. When we entered the room it was not done. Requested a refund and stayed on a different hotel. Do not recommend to stay there.
Business response:
Dear Felix, We're sorry for the issues during your stay. We apologize for the smoke alarm detector, cleanliness, and unprepared room. We'll address these with our team to improve. We appreciate your feedback and hope you'll give us another chance to provide a better stay.Sincerely,Hotel Management
There was vlood on the walls and the sink. The sheets were dirty and the room smelled like hot urine. I left the property and slept in my car. I will never stay there again
Business response:
Dear Terrance, We are sorry that your room did not meet your expectations and that you had an unpleasant stay. Please let us know the specifics to help us resolve the issue quickly. Your feedback is important to us; we want to make things right for you. Thank you for being so understanding, and we look forward to welcoming you back soon.Sincerely, Hotel Management
I didn’t like where I was placed
Business response:
Dear Gloria, Thank you for choosing our hotel during your recent visit to our area. We appreciate your review and are sorry your stay was not the pleasant experience you deserved. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
The girl at the desk was cool when i told her i wasnt even gonna check in it was nasty
Business response:
Dear Mark, Thank you for taking the time to share your review. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit. However, we failed to do so, and apologize for any concerns that may have kept you from having an outstanding stay. We are sorry for your experience and hope to have an opportunity in the future to provide you with a much more enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 3.3 star rating with 2,429 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.