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Extended Stay America Select Suites - Fayetteville - Springdale
- Hotels
- Springdale, AR
About this business
Location details
5000 Luvene Ave., Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel Lacking TLC Room was missing essentials such as window and shower curtains, in room coffee maker, broken shower head.
Business response:
Cassandra, thank you for staying with us and sharing your review. We are so sorry for the lack of amenities you felt in your room and for the inconvenience it caused. We will discuss these issues at our future team meetings and will focus on ways to improve in these areas so our guests have an exceptionally pleasant experience when staying at our hotel. We hope you will give us another chance the next time your travels bring you back this way. Sincerely, General Manager
Business response:
Chester, on behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations or ours. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us another chance in the future so we can provide you with a much better stay you deserve. Sincerely, General Manager
Not bad. Interesting clientele Not bad for quick stay. Good staff. Adequate room. Could be cleaner.
Business response:
Thank you for choosing to stay with us. We are happy to know you liked our service and had an overall nice stay. However, I am sorry we did not live up to your expectations. I have shared your feedback with my housekeeping staff to take corrective actions immediately. Please come back and see us again. Sincerely, General Manager
Bugs So after traveling 10 plus hours we checked for a hotel on Expedia for a reservation found one at this hotel . We arrive to check in to be told they are completely sold out. The agent at the desk was nice enough to offer the model. We thought oh great. Well not so great. We walked in the room and was greater by a roach running across the wall. We were so hungry dropped our bags and left to grab a bite to eat. Well we come back to go to sleep and another guest was in the lobby inching and rally upset about bugs in her ro... read more
No value at this value priced hotel Upon checkin the clerk did not greet me - he just looked at me. I finally told him my name and he slid the paper and key towards me. He might have said 3 words total. My room was prepaid on Expedia so no surprise when he didn't ask for my credit card, but he didn't even ask for any identification. This is a non smoking hotel, but right by the front door is the smoking area where there were literally hundreds of nasty, stinky cigarette butts. We got to the room and there was NO TOILET PAPER... read more
Never again! Poorly run operation.
unsatisfactory and very disappointing. No toilet paper holder, towel rack broken, old bedding, lumpy pillows, dirty, dirty, dirty
Fridge was rusting on the outside
Dirty hotel that smells like an ash tray. The bathtub was so dirty that we chose not to even shower. The room and the halls smelt like an ash tray. The pillow cases were dirty. When we left us and all our things smelt like a cigarette and neither of us smoke. Guys were hanging out in the halls and down stairs drinking all night.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Springdale
How is Extended Stay America Select Suites - Fayetteville - Springdale rated?
Extended Stay America Select Suites - Fayetteville - Springdale has a 3.3 star rating with 1,298 reviews.
When is Extended Stay America Select Suites - Fayetteville - Springdale open?
Extended Stay America Select Suites - Fayetteville - Springdale is open now. It will close tomorrow at 12:00 a.m.