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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the place because of the price, it was affordable, I liked the service of the people who were assisting me in front, they were not pleasant at all but hey, I was paying my money
Never again. No front desk person to check you in. Have to call a number who calls someone else to come down to give you your room key. Hotel is old, dirty and worn out. The room wasn’t cleaned properly. There was hair in the sink. “Guests” were yelling in the hallway all night. They were slamming doors and appearing to do their own construction projects after midnight. Pillows were not pillows. Uncomfortable bed. No front desk in the morning to check out. I will never stay here again and neither should you.
Business response:
Dear Craig, We sincerely apologize for the unsatisfactory experience you had during your stay. Your feedback is concerning, and we take it seriously. We regret that our check-in process fell short of expectations and that you encountered cleanliness and noise issues. Rest assured, we will address these concerns internally to ensure a more comfortable and pleasant stay for our guests in the future. Your satisfaction is important to us, and we hope you will reconsider and give us another chance to provide you with a significan... read more
I got a room in a floor upstairs, where residents living permanently, which means lots of traffic on the floor, animals in their rooms, disgusting smell, etc. I didn't felt safe the whole time. Luckily I stayed only a night. Not to mention, my room wasn't cleaned properly. One of the worst experiences at a hotel in my life.
Business response:
Dear Guest, We sincerely apologize for the unpleasant experience during your stay. Your safety and comfort are our utmost priorities, and it's disheartening to hear that we fell short of meeting your expectations. Please rest assured that we are addressing the issues you mentioned, including cleanliness and noise disturbances, with our team to prevent such occurrences in the future. We deeply value your feedback and hope you'll consider giving us another opportunity to provide you with a much-improved stay. Thank you for bri... read more
Dirty
Business response:
Dear Ledys Fredys, Thank you for your review of our hotel. Our promise is to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay. Please accept our apologies and know that we take our commitment to clean rooms very seriously and will look into your feedback. We hope this isolated incident will not deter you from returning to enjoy the excellent stay you deserve with us. Thank you again for your feedback, and we wish you all the best with your travels. Since... read more
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 598 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.