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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property is disgusting
Business response:
Dear Andres,We are truly sorry to hear about your negative experience and sincerely apologize for the issues you encountered during your stay. Cleanliness and guest comfort are top priorities, and we deeply regret that we fell short in these areas. Your feedback is valuable to us, and we are actively working to address and resolve these concerns to provide a better experience moving forward. We hope you will consider giving us another opportunity to restore your trust in our services.Sincerely,Hotel Management
Una propiedad sin ningún tipo de mantenimiento adecuado ,ni respeto por las areas de descanso . ( ruido , suciedad, olor a cigarro y humedad , paredes y equipo sucios ). En resumen general , pésimo lugar .
Business response:
Dear Carlos,We sincerely apologize for the experience you had during your stay. The issues you encountered with maintenance, cleanliness, and overall comfort are unacceptable, and we understand the frustration this caused. Please be assured that we are addressing these concerns with the utmost priority to ensure our facilities meet the high standards our guests expect. We value your feedback and are committed to making improvements to provide a more pleasant and comfortable experience in the future.Sincerely,Hotel Management
Super dirty Like I had to put my own blanket down over the sheets because I think someone else used the sheets on the bed and the the maid just remade the bed Crusty dirty sheets that smelled used and not clean. Dirty floors Dirty bathroom Dirty ! my socks are filthy from walking around in my room Dirt elevator. No one cleans. This dirt has been piling up for months Don’t stay here
Business response:
Dear Wendy, We sincerely appreciate your feedback, and we extend our apologies for the oversight by our housekeeping staff during your recent stay. It is disappointing to learn that your experience did not meet our high standards. We take this matter very seriously and will ensure that such oversights are not repeated. Your patience during your stay is greatly appreciated. We value your patronage, and we hope to have the privilege of hosting you again in the future, providing you with a flawless and memorable experience that... read more
I had booked for some associates of mine and there were people lingering around, screaming, slamming doors all night, fire alarms going off constantly, people lingering in the stairwells and hallways and around the entrances. My team did not feel safe staying here
Business response:
DearGuest,We sincerely apologize for yournegativeexperience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Our front desk is always here to help you. Please give us another chance so we can leave a much better impression on your next visit.Sincerely,Hotel Management
Unexpectly had to pay $100 deposit to stay there, and didnt notice any improvements for the fee. Had to call ESA hotline noisy neighbors late at night. My last stay there a few weeks ago I forgot my computer and whoever cleaned the room didnt report finding my computer.
Business response:
Dear Roderick,Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Stay away Horrible never again.
Business response:
Dear Jose,Thank you for your recent stay at our hotel. We appreciate you sharing your candid feedback with us, and we sincerely apologize for not providing you with the outstanding stay you deserve. Providing excellent hospitality to each and every guest is our top priority; therefore, we hope you will give us another chance to show you our commitment to great experiences. We would love for you to contact us directly before your next visit so we can help manage your reservation personally.Thanks again for being our guest, an... read more
El ascensor no funciona el hotel huele mal súper fea la habitación
Business response:
Dear Leidy,Thank you for sharing your feedback. We're truly sorry to hear that your stay did not meet your expectations. Your comments are invaluable to us as we strive to improve. We're currently addressing the concerns you've raised and are committed to enhancing our guest experience. We hope you will consider giving us another opportunity to provide a more pleasant stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 536 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.