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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Inside common areas appeared run down, room bathroom was not properly cleaned.
Business response:
Dear MATHEW, Thank you for posting a review of your recent stay. We genuinely apologize for the issues with the common areas and your bathroom. We appreciate you bringing this to our attention, and we want to let you know we will address these concerns. We take the cleanliness of our suites and the entire hotel very seriously, and we will address this with our housekeeping department to ensure this does not happen again. Thank you for being so patient, and we hope you will consider giving our hotel another chance so we can l... read more
Once again this place is missing it ! We needed an extended stay that had everything and what got wasn. No trash can, plates sileverware, pots pans, coffee pit. All those have to be purchased separately. The desk told me it was extended stay and that was normal. I have stayed in other extended stay that had every thing and much cleaner
Business response:
Dear Jeffrey, We apologize for the issues you faced and for not meeting your service expectations. A first impression is crucial, and what you encounter is unique. We also regret any disappointment with our in-suite amenities. We have shared your review with our team to ensure we communicate well during check-in and also to prepare a stock of supplies. Give us another chance, and we promise you will enjoy the exceptional stay you deserve on your next visit.Sincerely,Hotel Management
Place is like a rooming house.
Business response:
Dear xiaoming, Thank you for choosing our hotel on your recent visit to the area. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest; we are truly sorry your stay was anything other than exceptional. We hope you will accept our apologies and will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
A NIGHTMARE This was beyond what I can describe in words. Pet hair everywhere, I had to leave immediately, suspicious transactions in the corner of the hotel. And As i was going in just for checking, a car got broken into and the customer was of course upset. Horrible area, Hotel, service, urine was still in the toilet without flushing. It was terrible.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Claudia. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Not a good place to stay Stinks not good at all,smells so bad
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 598 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.