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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn’t sleep well floors and furniture was cause not people. To damn loud.
Business response:
Thank you for your feedback, Robert. We regret that noise disruptions affected your rest. A comfortable stay is important, and we understand how frustrating this must have been. Your comments will be reviewed to ensure a more peaceful environment for all guests. We appreciate your input and hope to provide you with a better experience in the future.Sincerely,Hotel Management
We didnt even stay. I checked in and went to the room (it was so dirty) and requested for a new room. The new room was the same. The atmosphere; the environment was very unclean. Construction was being performed on the first floor, where we were assigned, so we had to walk thru dusty halls. Would never stay here, not even for 1 night. Avoid if you have children with you.
Business response:
Dear Analyn,We're sorry to hear about your experience. This is not the standard we aim to provide, and we regret that the cleanliness and environment did not meet your expectations. Construction can be disruptive, and we apologize for the impact on your stay. Your feedback is valuable, and we will be addressing these concerns with our team to improve our guests' experience. We appreciate your honesty and regret that we didn't have the opportunity to make things right during your visit. We do hope you will stay with us anothe... read more
Very tired property. The faux leather couch was peeling big time, no lamps anywhere, no dishes/ silverware to be found, no shampoo only a bar of soap. Elevator was dirty and the paint was chipped and peeling. The front door was not secured allowing access into the building.
Business response:
Dear John, Please accept our apologies for the various concerns you outlined, including the in-room amenities and other cleanliness issues. We never mean to disappoint our guests in any way. Your experience is certainly not acceptable by our standards, and we will review your remarks as we are committed to providing every guest safe and welcoming environment during their stay. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hot... read more
It is not upto the standards expected from extended stay. The bed is really bad
Business response:
Dear Pavan,We regret that your experience did not reflect the standards expected from us. The comfort and condition of our accommodations are important, and we sincerely apologize that the bed and overall room quality did not meet expectations. While we’re glad our team provided friendly service, we understand that it was not enough to make up for these issues. Your feedback is essential, and we will work to address these concerns to ensure a better experience for future guests. Your feedback drives us to enhance our service... read more
Un lugar demasiado inseguro
Business response:
Dear Elizabeth,We’re sorry that you did not feel comfortable during your stay. Providing a comfortable environment is a priority, and we take concerns about security seriously. Our team is committed to ensuring a positive experience for all guests, and your feedback helps us focus on areas that need improvement. Thank you for sharing your experience. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
Not only was everything dirty, the "front desk" female, with glasses and a pony tail, knocked on our door at 10AM asking if we were checking out today. She completely interrupted our stay and I wonder if I hadn't opened the door if she would have just walked in. Check out is not until 11, and when I confirmed it with her, she just looked at me and walked away. Rude and unsafe. I paid for a full night and should not be rudely interrupted early for no reason. I will not return.
Business response:
Dear Christi,We’re sorry your experience was disrupted, and that you felt uncomfortable during your stay. While it’s important for our team to manage check-out procedures, this interaction should have been handled with much more respect and professionalism. We understand how unsettling it is to feel your privacy was not respected, and we are addressing this matter with our team to ensure this does not happen again. We truly hope this unfortunate situation will not prevent you from staying with us again. We look forward to ha... read more
Dirty floors lots of really strong smells trying to cover weed that made a bad mixture bathroom door got stuck locked if you closed it tv didn’t work the lady at the front test was nice but other than that the place was pretty thrashed
Business response:
Dear Ben,We're glad our front desk team provided a warm welcome, but we're sorry for the maintenance and cleanliness concerns you encountered. The issues you described are not reflective of our standards. We'll address these matters with our team to ensure a more comfortable and pleasant environment for our guests. Ensuring the comfort and satisfaction of our guests is our unwavering commitment. We would welcome the chance to demonstrate our dedication to exceptional experiences on your next visit to the area.Sincerely,Hotel... read more
Location was the reason I selected this hotel. Maintenance of the hotel are very poor.
Business response:
Dear Iliana,We’re sorry to learn that your experience fell short of expectations. While we’re glad our location was convenient for your needs, it’s disappointing that the upkeep of the property did not meet our usual standards. We strive to provide a well-maintained and welcoming environment, and we’ll address these concerns with our maintenance team to ensure improvements are made. Ensuring the comfort and satisfaction of our guests is our unwavering commitment. We would welcome the chance to demonstrate our dedication to e... read more
They didn’t let me stay here AFTER I had a late flight. Didn’t know I couldn’t come after 12
Business response:
Dear Kaitlyn,We sincerely apologize for the inconvenience you faced upon arrival. We understand how frustrating it must have been not to be accommodated after a late flight. This is not the experience we want for our guests, and we will be addressing this situation with our team to ensure it is handled with more care and compassion in the future. Your feedback is valuable, and we appreciate you bringing this to our attention. We do hope you will stay with us another time so we can provide you with a much more satisfying expe... read more
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 569 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.