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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mold and smoking smell There is no front desks ervice available when we checkedinto the hotel that night. next day morning we wanted to make a compalint and we did not find anyone at the front desk. Rooms have mold and lots of smoking smell. We were supposed to stay 2 nights, but we vacated the hotel after ONE night. Very bad experience.
Business response:
Dear Siva,We sincerely apologize for the difficulties you faced during your stay. The lack of front desk assistance upon your arrival and the following morning is concerning, and we deeply regret the inconvenience this caused. We’re also sorry for the condition of the room. We are taking steps to address the issues with air quality and cleanliness to ensure future guests enjoy a more comfortable environment. We understand your decision to leave early, and we are grateful for your feedback as it helps us improve. We do hope y... read more
The bathroom was dirty, there was a dog smell and unpleasant animal hair.
Business response:
Dear Maria, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
The property was dirty. This is the worse place I ever stayed. The Receptionist was very rude. The room, sheets were dirty, slow internet and the tv did not work. I will never stay there again.
Business response:
Dear Fred,We sincerely apologize for the condition of the property and the issues you experienced during your stay. Cleanliness, functioning amenities, and professional service are fundamental expectations, and we regret that these standards were not met. Your feedback will be shared with the team to address these shortcomings and ensure improvements are made. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
It’s government housing, not a hotel. Shouldn’t be advertised as a hotel. PLEASE STAY AWAY. I don’t know how I landed here, I was being cheap. It’s dirty, stained sheets, smells of cleaning supply and bug killer. Had coach roaches crawling in my room. The fact this is on Expedia is shameful
Business response:
Dear Robert,We are truly sorry to learn about your disappointing experience and the concerns you raised. The issues you mentioned are far from the standard we aim to provide and we understand how frustrating it must have been for you. We take your feedback seriously and will work closely with our team to address these issues to prevent them from affecting future guests. We are also reviewing our listing to ensure that it accurately reflects what we offer. We greatly appreciate your observations and concerns. We hope you will... read more
Worse place ive stayed
Business response:
Dear Christopher,We regret that your stay did not meet your expectations and that your experience was disappointing. Providing a comfortable and pleasant stay is our priority, and we are truly sorry that we fell short. Your feedback is important to us, and we will thoroughly review the aspects of your visit that contributed to your dissatisfaction. Please know that we are committed to making improvements to serve our guests better. We hope to have another opportunity to welcome you back and provide you with a more favorable ... read more
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 536 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.