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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches bad infested
Business response:
Dear Guest, Thank you for sharing your concerns with us. We regret that your stay was impacted by matters related to cleanliness, as this fell short of the level of comfort we strive to provide. Please know that your satisfaction is important to us, and we will share your feedback with our team to help improve future stays. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a stay that better reflects the quality we aim to offer. Sincerely, Hotel Management
I would recommend to others
Hotel is under construction but they don’t tell you till after they give you your room key. It smells and has holes in the walls. Not very clean.
Business response:
Dear Guest, Thank you for sharing your feedback. It is disappointing to hear that your experience was affected by ongoing construction and that the condition of your room did not meet expectations. We understand how unsettling unexpected noise and room issues can be, and your concerns are taken seriously. Insights like yours are invaluable, as they help highlight areas that matter most to guests and ensure greater attention to detail in the future. Your observations will be reviewed carefully, with guest comfort and cleanlin... read more
Check in was easy, front desk was very friendly. Our first room, we had a flood situation in the bathroom from the vent in the ceiling. We were moved to another room immediately. Second room had a strange smell and the floor was very dirty. Our socks were black from walking on it.
Business response:
Dear Guest,Thank you for taking the time to share your feedback. We are pleased to know you received a warm welcome from our team and appreciate your patience during your stay. We regret that your experience did not fully meet expectations and have shared your remarks with our team for review. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Sincerely, Hotel Management
By far, the worst Hotel I have ever visited. Lasted 30 minutes in that dump. In those 30 minutes, the power randomly went out, repugnant smell, disgusting hallways/rooms/elevators. For the love of god. Save your money and go somewhere else.
Business response:
Dear Fernando, We are very sorry your stay was so disappointing and did not meet your expectations. We understand how frustrating it must have been to experience issues with power and cleanliness, and we appreciate you bringing these matters to our attention. Your feedback has been shared with our team for review as we continue to strive for improvement in our guest experience. We hope to restore your confidence in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 598 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.