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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible experience Horrible check in office closed at 8 had to wait for assistance when it literally said it closed at 11 got to the room roaches all on room and door did not lock actual people living in the rooms with dogs and people fighting and crying kids speaker like mirajuana and smoke through the hallways no hot water shower leaking water spraying everywhere bugs crawling on walls do not rent here
Business response:
Thank you for your candid review. On behalf of our entire team, allow us to apologize for the many issues that you encountered with cleanliness, pest sightings and lobby hours. Our main goal is to give you a stay that is full of hospitality, comfort and peace. We can't apologize enough that this was not a part of your experience and will make sure that we address these concerns with the property for immediate action. We are so sorry for any inconvenience that this caused and wish you the best in your future travels.
Business response:
Thank you for reviewing your stay, Austin. We are pleased to see that you enjoyed your time with us. We would love to welcome you back the next time you are in the area!
Business response:
Thank you for your rating. We are so disappointed to see that you did not enjoy your time with us. We would love the opportunity to show you a much better experience the next time you are in the area. We wish you the best in your future travels.
It's in good location close gas station and restaurants the staff was extremely nice and helpful
Business response:
Thank you for rating our hotel and for the terrific comments. We hope you stay with us again the next time you are in the area!
Not Bad The stay was ok with the staff and management awesome. The hotel is showing lots of wear and not in the best of condition. Would stay here again.
Business response:
We are happy to see that your overall stay a pleasant one but apologize that the overall appearance didn't satisfy your expectations. We deeply apologize for any issues that you experienced because of this, Kenneth. We appreciate you taking the time to provide us with this valuable feedback as it will be used to help us improve the overall experience for all our current and future guests.
Business response:
We are glad our accommodations met your needs so nicely, Mark. Thank you for the great rating and we hope to see you again soon!
Terrible place, so dirty, we couldn’t sleeping so noise, a lot of drunk people and everyone. Smells terrible!!!
Business response:
Thank you for this very detailed review of your time spent at our hotel, Dilyara. We sincerely apologize for the issues with the many noise interruptions and unpleasant odors that you experienced and that they took away from the overall pleasant experience that we intended for you. Our staff works hard to address these concerns as soon as they are made aware and we can't tell you how disappointing we are to see that this is not what happened for you. We can assure you that we will address this concern with our staff to preve... read more
Business response:
We are so disappointed to see the low rating. Thank you for taking the time to review our hotel, and we hope that all your future travels are wonderful ones.
Business response:
Thank you for your review, Jimmy. We are so sorry that you did not enjoy your time with us. We hope that all your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 598 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.