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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Horrible It was disgusting, dirty, and full of drug users. Never again. I left and went down the street to another hotel because I was uncomfortable being there. Some tweaker was pounding on my door at 1:00 in the morning. It was horrible
Business response:
Thank you for your review, We are shocked to hear of your concerning claims and apologize that you were left with this impression after your stay. We also apologize for any uneasiness that you felt as our top priority is your safety. Your feedback shows us the areas that deserve our attention and we will use it to make the proper adjustments for all our future guests. We wish you the best in your future travels.
Horrible experience Horrible check in office closed at 8 had to wait for assistance when it literally said it closed at 11 got to the room roaches all on room and door did not lock actual people living in the rooms with dogs and people fighting and crying kids speaker like mirajuana and smoke through the hallways no hot water shower leaking water spraying everywhere bugs crawling on walls do not rent here
Business response:
Thank you for your candid review. On behalf of our entire team, allow us to apologize for the many issues that you encountered with cleanliness, pest sightings and lobby hours. Our main goal is to give you a stay that is full of hospitality, comfort and peace. We can't apologize enough that this was not a part of your experience and will make sure that we address these concerns with the property for immediate action. We are so sorry for any inconvenience that this caused and wish you the best in your future travels.
Business response:
Thank you for your rating. We are so disappointed to see that you did not enjoy your time with us. We would love the opportunity to show you a much better experience the next time you are in the area. We wish you the best in your future travels.
Terrible place, so dirty, we couldn’t sleeping so noise, a lot of drunk people and everyone. Smells terrible!!!
Business response:
Thank you for this very detailed review of your time spent at our hotel, Dilyara. We sincerely apologize for the issues with the many noise interruptions and unpleasant odors that you experienced and that they took away from the overall pleasant experience that we intended for you. Our staff works hard to address these concerns as soon as they are made aware and we can't tell you how disappointing we are to see that this is not what happened for you. We can assure you that we will address this concern with our staff to preve... read more
Business response:
We are so disappointed to see the low rating. Thank you for taking the time to review our hotel, and we hope that all your future travels are wonderful ones.
Business response:
Thank you for your review, Jimmy. We are so sorry that you did not enjoy your time with us. We hope that all your future travels are wonderful ones.
I had no phone in the room. The tv didn't work. They didn't clean the room. Sinks were not cleaned out. I had to trash can. There was no shower head to take a shower.
Business response:
Thank you for your feedback, Tomas. We are terribly sorry that you had issues with your TV, the overall cleanliness of the room and issues with the shower. We can assure you that we will address these concerns with our team at the property for immediate action and resolve.
They never give me a room the hotel. Was full
Business response:
Oh no! We are never happy to hear when there is an issue with your reservation, Rafael! We are so sorry for any inconvenience that was caused but hope that all your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 536 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.