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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff doesn't respond back and are rude
Business response:
We apologize that you did received such a negative impression after staying at our hotel. Our staff works hard to deliver a stay that is full of great customer service and hospitality and we are so sorry that this did not come across. Thank you for your feedback so that we can work to improve in this area.
Business response:
Thank you for your rating. We hope that your stay satisfied your expectations and would love to see you again the next time you are in the area.
Cockroaches. Smelly beds. Broken shower. Dirty blankets. Worst night I’ve ever spent in a hotel.
Business response:
Thank you for your detailed review of your stay. We are so sorry that your first experience with us was not the clean, comfortable, and exceptional stay that we intended for all our guests. We apologize that we failed to exceed your expectations and leave you with this negative impression of our hotel. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
False advertisement Wow Don’t Stay Here!!!! I left shortly after arriving. First the lady checking me in was rude. I should have known, a lot of rules. Not safe, It Smells, it’s filthy, people sitting in hallway, security door propped open with rock, people standing all around properly smoking and drinking…This place is for people that have hit hard times. It is not a hotel!!!!
Stay at woodspring suites The stay was great looking forward to staying again soon.
Business response:
Thank you for your review, Fred. We are so happy that you enjoyed your time with us and hope to see you again the next time you are in the area!
Business response:
Thank you for your review, Elisa. We hope that our accommodations met your needs and we would love to see you again soon!
Business response:
Thank you for your review, Judith. We are disappointed to see the lower rating and would love an opportunity to show you a much better experience.
Que no sea tu primera opcion... LO MALO:Desde la llegada el trato por el personal de recepcion NO fue agradable, No mostro una sonrisa, ni saludo, se mostraba disgustada. Al llegar a la habitacion habia mal olor y era notable que la habitacion no habia sido limpiada con mucho esmero. En los dias de mi estancia nunca recibi servicio de habitacion, limpieza, cambio de toallas o sabanas. En general no fue una experiencia agradable. LO BUENO: El hotel esta ubicado en un buen lugar, queda en una calle principal y justo al lado de... read more
Business response:
Thank you for your review and comments. We are so sorry that you not impressed during your time with us. We also apologize for the issues that you experienced with the overall customer service and the amenity offerings. Since we are more of a value focused hotel, we do offer the basic items and allow our guests to customize the rest. We are so sorry that this was not what you were expecting and will use your feedback to continue improving. All the best in your future travels.
Business response:
Thank you for your rating. We hope that you enjoyed your time with us, and hope to see you again soon!
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 598 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.