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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a good place to stay Stinks not good at all,smells so bad
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Property was very dirty, had an awful smell in the room and hallway, dead roach under the bed, and it doesn’t look or feel comfortable. We checked in, walked into the room, then walked right out to book another hotel. Save your money and go else where.
Business response:
Thank you for reviewing your stay with us, Yesenia. Please accept our sincerest apologies for the issues that you encountered with the cleanliness and pest sightings. We an assure you that we have addressed this concern with the property directly for immediate action and resolve.
There was kleenex shoved in a hole in the ceiling, the bathroom was not cleaned before we got there (in the middle of a pandemic yet), the floors werent swept and were filthy. The area around the hotel is covered in trash and cigarettes. The stairwells smelled like pee and pot. It was horrible. The only good thing was the night attendent. She was so kind and funny. Kudos to her !!!
Business response:
Thank you for taking the time to review and rate your stay with us, Chelsey. We are so sorry that you did not enjoy your time with us. We appreciate you pointing out the areas that deserve our attention and hope that your future travels are both comfortable and clean.
Very rude staff, dirty and stinky place.
Business response:
Thank you for your honest feedback and review. We are so sorry that we did not deliver the exceptional level of service that we are known for. We will make sure that we address this with the proper channels for immediate action and resolve .Thank you for allowing us to host you and we wish you the best in your future lodging experiences.
This motel should be a zero star. Please do not stay there. It is dirty, everything broken, cigarette ashes everywhere. I would not be surprised if there are roaches and bed bugs. When I told Kristen at the front desk that the room was terrible she did not phase. I checked out on the same day and asked for a refund. They said I have to wait for a weekday and call corporate. Let’s see how that goes. Worse place I have ever seen. Don’t stay there.
Business response:
Hello Elouse. Thank you for reviewing and rating your stay with us. On behalf of our entire team, please accept our sincerest apologies for the issues that you encountered during your stay with us. Our team works hard to complete routine checklists to avoid these types of experiences, and we can assure you that we have addressed these concerns with the team directly for immediate action and resolve. Thank you for allowing us to host you, and we wish you all the best in your future travels.
Chek in and check out same days cause the old things smelling cigarette and funky and the rooms really look bad and my wife saw cwoling from the bed shert
Business response:
Thank you for taking the time to rate and review your stay with us, Yvon. We are so sorry that your time with us was not the clean and comfortable experience that we intended for you. We will make sure that we address these concerns with the proper channels for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
EXTREMELY RUNDOWN HORRIBLE! Extremely outdated photos. It’s a VERY run down hotel that appears to thrive off the weekly/monthly occupants. Our room didn’t even have a bathroom door. DO NOT BOOK!
Business response:
Thank you for taking the time to review and rate your stay with us, Anne-Marie. We sincerely apologize for the issues that you encountered during your stay. We never want your time with us to include these types of interruptions, and are so sorry for the impact that this created. We would love another chance to show you our improvements and show you the exceptional experience that you can have with us.
There was no lamp by the bed only a ceiling light, the bathroom had tarnished chrome fixtures, rust on the hood over the kitchen stove and the worst part when I opened the drawer of the dresser there was a dead roach in the drawer.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Ellen. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 569 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.