This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
BUGS There were bugs all over the room. I didn't even stay, I literally put my bag in the freezer and found somewhere else to stay and left.
Business response:
Oh no! We are so disappointed to see that you experienced issues with pest sightings during your time with us. Our staff works hard to address these types of issues as soon as they are made aware and we are terribly sorry to see that this did not happen for you. We can assure you that we will address this with our pest control provider and housekeeping team for proper action and resolve. We wish you all the best in your future travels.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Business response:
Thank you for taking time to rate our hotel, Fredrica. We are sorry you did not enjoy your stay with us and we hope you'll give us another opportunity to show you a much better experience.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Room accommodations were not met as booked. Hotel was ran down, pictures are very deceiving. No running hot water. Will never stay here again.
Business response:
Thank you for your feedback. We're so sorry to hear that the water pressure was not to your liking during your stay. We work hard to deliver a great experience to guests and we apologize that this was not the case for you. Thank you for letting us know so we can address the issue.
I was overbooked I was called 5 minutes before arriving that I was overbooked The hotel called me and said they don’t care, don’t have room for you
Business response:
Oh no --- I’m so sorry a room was not available. That was not the first impression we were aiming for and we are so disappointed to hear that you got a bad impression of our hotel before you even got to stay with us! I apologize for the great inconvenience this caused you and for the bad impression it left you with. Best Wishes in all your future travels.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Property appeared nice from the outside. Checked in at 3pm: got into room at 4:30. The room, surprisingly, was "Classic Motel 6" with a kitchen. No amenities. No Kleenex. No bedside lamps; only lighting is from floodlights in the ceiling. No draperies. Flooring is linoleum which had not been cleaned for ages. Only bright spot was the bed. Clean & very comfortable!
Business response:
Thank you for reviewing our hotel. We are pleased to hear that you appreciated our clean rooms - but we are so sorry to hear that the amenities did not match your expectations. As a value-focused hotel that specializes in extended stay, WoodSpring Suites offers amenities chosen by extended stay guests which allows us to provide the best value possible so that they customize their stay just the way they would like and pay for only the amenities they want to use (like cookware, more frequent housekeeping, etc.). We would look ... read more
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 536 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.