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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Horse without a saddle Working kitchenette, but no utensils. No one at the front desk, made almost 10 phone calls and an hour later, someone shows up. Police Officer making his rounds in his patrol car told us not to hang outside for too long, that there has been alot of people getting robbed, to get inside the building. Don't Recommend to my worst enemy.
Business response:
Thank you for this feedback. I'm sorry we did not earn your recommendation. About the kitchen utensils, we do not stock rooms to help keep our rates affordable. Many guests prefer to bring their own cookware or purchase what they need locally for the kitchen; we also offer kits (a Simply Cooking Kit and a Simply Dining Kit) for purchase at the Front Desk if that better meets your needs. I'm so sorry this was not what you were expecting and that it did not meet your needs. We would love to welcome you back if you ever have ex... read more
100% Horrible After hours check-in was a nightmare. 30 minute wait, could not find prepaid reservation, out of key cards another 30 minute wait. After waiting, key card did not work another 15 minute wait. No internet due to not being a registered guest because of the reservation issues. TV was not connected to cable or antenna so no TV. Bedding is paper thin and the walls are thinner. I couldn't wait to get out of there. I'm offended I paid for a night if complete misery. No rest whatsoever. 100% Not recommended!
Business response:
I'm so terribly sorry that your experience with us was not more pleasantly memorable. Best wishes in all your future travels and lodging.
I booked queen bed but it was full size or less. The bed condition was horrible bad. The spring and it's condition are so bad. I spent waste money.
Business response:
I'm so sorry to hear that you were very disappointed with the bed during your stay with us. We apologize for the inconvenience this caused you and wish you well in all your future travels.
Limited front desk hours, no housekeeping services, broken television that they did nothing about
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry that was not your experience. We wish you the best in your future travels.
Business response:
We wish you stay had been more enjoyable.
Dissapointed Went to the room and was surprised the baroness of the room. Since it was listed as a suite I we expected a lot more. Decided it was too plain jane and decided it was not up to our expectations so we checked out.
Business response:
We strive to provide a great place at a great price. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you.
Business response:
We just hate disappointing guests. We are so sorry you were not pleased with your stay.
Were On ground Floor, very noisy above. Bed creaked. Tiny bed, just a full size. A/C worked great. We ended up not sleeping there, left to drive home instead. I guess we would have put up with all of it if it were not $160 a night. Expecting more for that price. No shampoo, one tiny soap bar. No hair dryer. Very basic. Not worth the rate we paid.
Business response:
Thank you for your feedback. We’re sorry to hear that this was your impression of our hotel. We strive to provide a great place at a great price and we are disappointed that this was not your experience. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.