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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so sorry you were not pleased with your stay. We appreciate you taking the time to rate our hotel.
worst experience ever I have experiment i in a hotel. I arrive with my two kids and my husband around 8PM on Saturday Nov 2 and it was nobody at the front desk, the property was fitly and people was outside drinking g and using drugs. I call several times to the phone they have in the reception and they did not answer. I did this reservation through Expedia and they could not contact themselves any person in the hotel or any representative to speak about this issue. This place and administration is a shame . I will contactin... read more
Business response:
Thank you so much for this detailed feedback regarding your experience staying at our hotel. After reading about all of the inconveniences with the front desk and your reservation - I want to deeply apologize that those things happened. This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the issues mentioned above to make sure we create better guest experien... read more
WOODSPRINGS SUITE FT.MYERS Place was a huge disappoinment. BUGS!!!
Business response:
Oh no! We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Thank you for letting us know.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Never been to a hotel that did not have an ice machine room was very spartan
Business response:
Thank you for your review. We value your feedback and are sorry to hear that our rooms did not provide you with the amenities you expected. We know most hotels provide daily cleaning and other amenities so that is a natural expectation. WoodSpring Suites is a value focused hotel specializing in extended stays, which is why we offer bi-weekly housekeeping for guests staying more than seven nights. This allows us to provide the best value possible for our guests so that they customize their stay just the way they would like an... read more
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 4-star rating and hope you’ll consider staying with us again to enjoy a better experience.
The room was properly cleaned but smelled really bad like cigarettes. Couldn’t even sleep
Business response:
Thank you for your comments. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and will use your feedback to help us improve. We appreciate that you let us know how we're coming across.
A lot of maintenance issues. A/C went out, sink clogged, phone didn't work, shower didn't work. They need a new maintenance person or an extra one. Then when I called the front desk using my cell phone, front desk would keep answering and then immediately hanging up. They did this on two different shifts. I think they are trained to do this. I should of listened to all the bad reviews. I guess that's why it's only $40 per night.
Business response:
Oh no! I'm so sorry to hear about these issues and especially that you had difficulty reaching us. We are looking into what happened with our phones to find out why the line disconnected. Thank you for letting us know.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.