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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was fine until I saw three roaches. Absolutely disgusting!
Business response:
Thank you for letting us know of an insect sighting. We take this very seriously and we are so sorry for disappointing you as we handle this situation. We appreciate hearing from you.
Roaches My first room had roaches. I asked to be put in a different room and still had roaches. So I gave up and sucked it up because I had already paid.
Business response:
Thank you for letting us know of an insect sighting. We take this very seriously and we are so sorry for disappointing you as we handle this situation. We appreciate hearing from you.
Roach hotel Roach crawled under refrig.when I came back from gym.In North Ft Myers which is crime area
Business response:
This is so disappointing to read that your stay was inconvenienced by bug sightings. This was not at all the experience that we had intended for you and are quick to address any reports of pests. We appreciate you bringing this to our attention so that we can make sure that matter is resolved.
The property is great as to location, cleanest, and personnel. The issue was the next door neighbor yelling all night long and every time I called "front desk" the call took very very long to connect because it is transferred to a main line, not directly to the local desk. By the time they let the local desk know it was time for the next call ;-/ Imagine if you had an actual emergency....hard to get in touch with the local desk! Also, NEVER pick a room on the second floor close to the escalators as many many many people use ... read more
Business response:
Hello, thank you so much for taking the time to share your experience staying at our hotel. We deeply apologize that you were disturbed all night by the noises and hate that this impacted your stay. We work very hard to ensure that you are provided with an all around great experience and are sorry that we fell short. We will use your valuable feedback and use it to improve for our future guests.
Roaches and they would do nothing about refunding me the cost of the room
Business response:
This in no way the experience that we intended for you to have and apologize greatly for any inconvenience that this caused. We do take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Time of year and weather play a big role in controlling pests, just like in homes, so sometimes it takes longer than any of us want to see results. We are distressed that you got such a bad impression of our hotel we are sorry for disappointing you.
Business response:
We are so sorry you were not pleased with your stay. We appreciate you taking the time to rate our hotel.
worst experience ever I have experiment i in a hotel. I arrive with my two kids and my husband around 8PM on Saturday Nov 2 and it was nobody at the front desk, the property was fitly and people was outside drinking g and using drugs. I call several times to the phone they have in the reception and they did not answer. I did this reservation through Expedia and they could not contact themselves any person in the hotel or any representative to speak about this issue. This place and administration is a shame . I will contactin... read more
Business response:
Thank you so much for this detailed feedback regarding your experience staying at our hotel. After reading about all of the inconveniences with the front desk and your reservation - I want to deeply apologize that those things happened. This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the issues mentioned above to make sure we create better guest experien... read more
WOODSPRINGS SUITE FT.MYERS Place was a huge disappoinment. BUGS!!!
Business response:
Oh no! We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Thank you for letting us know.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.