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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was properly cleaned but smelled really bad like cigarettes. Couldn’t even sleep
Business response:
Thank you for your comments. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and will use your feedback to help us improve. We appreciate that you let us know how we're coming across.
A lot of maintenance issues. A/C went out, sink clogged, phone didn't work, shower didn't work. They need a new maintenance person or an extra one. Then when I called the front desk using my cell phone, front desk would keep answering and then immediately hanging up. They did this on two different shifts. I think they are trained to do this. I should of listened to all the bad reviews. I guess that's why it's only $40 per night.
Business response:
Oh no! I'm so sorry to hear about these issues and especially that you had difficulty reaching us. We are looking into what happened with our phones to find out why the line disconnected. Thank you for letting us know.
absolutely awful and would never ever stay nor ever recommend it to a friend
Business response:
Thank you for your feedback. We are terribly sorry to learn that you had a disappointing stay. We appreciate hearing your insights and hope your future travels are truly wonderful ones.
Worst hotel Worst smelling hotel ever. 1st room smelled nothing but cat urine. 2nd room smelled like smoke. Hallways smell like a Roman noodles. Worst place ever. Bugs crawling out of the cracks. Still waiting for a refund. Stayed 2 days and left. Bullsgit. Stay away
Business response:
I'm so sorry to hear that you encountered some odors during your stay and that you were not more pleasantly impressed with our accommodations. We appreciate hearing from you and thank you for the feedback.
property was fine. you wanted a review not me. forget it.
Refund I have confirmation code for profile I Booked my room on hotels.com. when I got to the room they clerk said he couldn't find my booking on there site, so he made me pay cash for my room... The next day I go to use my card it tells me that they took the money from my debit account as well the cash I paid for the room... So they doubled charged me
Unsatisfying customer service was very poor and day of check out went out for breakfast car broke down and they got rid of all of our belongings that were left in room
Business response:
I'm so sorry to be hearing about this. Our practice is to safeguard personal belongings for a time so I hope you were able to be reunited with your belongings.
The residents upstairs were very loud all day/night. Didn’t get any rest comfortably. There was a lot of walking and jumping which was heard very easily through the ceiling. They had no kind of consideration of people being underneath them.
Business response:
Oh no! That is disappointing. I'm so sorry you were disturbed by noise during this stay.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,806 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.