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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
had a roach in the bed. traveler not happy. had a roach in the bed. traveler not happy.
Business response:
Thank you for letting us know of an insect sighting, Shuming. We take this very seriously and we are so sorry for disappointing you as we handle this situation. We appreciate hearing from you.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Rex. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
No pude entrar al hotel.No me rente Cuando llegue no pude entrar al hotel no habia nadie en el front desk y tuve que regresar a mi casa 9 pm.Nunca me habia sucedido esto en ningun hotel de EE.UU.
Business response:
Thank you for your feedback and for sharing your experience. We apologize for the great inconvenience of arriving and not getting any service at the reception desk. That is certainly not the first impression we were aiming for. We are so sorry for disappointing you, Tania.
COCKROACHES & CIGARETTES i brought my parents here because my 17 yr old niece was in the hosoital dying. and the floors were dusgustingly sticky. it was cockroach infested AND tobacco smell came out of the a.c/heater. I WILL AND DO NOT RECOMMEND THIS PLACE.
Business response:
Hello, Shawn. First and foremost, we'd like to send our warm wishes to you and your family regarding your niece. We know in tough times such as this a clean, comfortable and at home like stay is very needed and we can't apologize enough that this was not what you experienced. We are working diligently at this location to address and fix the issues that you mentioned with the insects to create a better experience for all our current and future guests. We also apologize for the offensive odors that were present and the issues ... read more
Confirmed my reservation the day before. Check in the day of and was told they didn’t have two double beds. I had three people...they made me pay for another room! Tried to get refund but no one was EVER around to get it rectified. Very disappointed. Still trying to get it fixed
Business response:
Oh no --- I’m so sorry the proper room was not available upon your arrival. That was not the first impression we were aiming for and we are so disappointed to hear that you got a bad impression of our hotel before you even got to stay with us! I apologize for the great inconvenience this caused you and for the bad impression it left you with. Please contact the property if your issue is still not resolved.
I think it should be clearly stated that this is more of a transient stay hotel, it is not a vacation style hotel it is built with many strange attributes like massive doors to block off the elevators, cheap vinyl flooring, small beds, cheap plastic uncomfortable furniture, the shower has a very weak stream of water, the full kitchenet with no utensils provides nothing for the overnight guest, it is far off the beaten path and too far from the air port.
Business response:
I'm so sorry our hotel did not meet your expectations. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future
Cold and dirty on a business trip Heater in room didn’t work, I was freezing all night. No water pressure, and I mean NO pressure. It trickles out of the shower head, making a shower impossible in my room. Other than that it served its purpose.
Business response:
We're so sorry to hear the heater was not functioning properly during your stay and that you experienced problems with the water pressure, Josh. We work hard to deliver a great experience to guests, and we apologize that this was not the case for you. Thank you for letting us know so we can address the issue.
Not recomended Had to change rooms the first one when i opened the doors and turned the lights on there were lots of cockroaches all over the room very discusting honestly i would not recomened this place not even for a day
Business response:
Thank you for this valuable feedback regarding your stay with us. We know how great the inconvenience is when your stay is disrupted by so many bug sightings. We are aware of the problem and have been working diligently at that location to correct this issue and rid them of the pests. We can't apologize enough for the negative impression that you are experienced and assure you that we will make sure that we improve in this area to create the exceptional experience that all our current and future guests deserve.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.