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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Watch out for the dirt. The hovel was filthy filthy dirty and had a bad oder . Will never stay there again. If I could I would ask for my money back.
Business response:
Oh no! We are known for our super clean rooms and we are distressed that this was not your experience.
For an extended stay hotel oh, they had nothing and I mean nothing in the way of adminities. $833 for one night, no soap no shampoo no hand towels no washcloths. And we brought it up to the front desk so we didn't have any of these things she said over sorry we're all out right now. I do not recommend this at all. Go to Travelodge up street. That's what I did. I paid $25 less per day, and got every Bell and whistle amenity you can think of.
Business response:
I'm sorry you were not more positively impressed with our amenities and service options. Obviously, there is a typo in our nightly rate. We do keep our rates affordable by allowing guests to choose and pay for only the services they want to enjoy. Thank you for your feedback. We appreciate knowing how we came across to you.
When we got to our room, there were no linens on the beds or clean towels. We had to go back to the front desk because our room phone didn’t work. The desk clerk was very nice and apologetic. He brought up blankets and made the beds himself. While we were waiting for him to bring up clean towels, we saw 2 roaches in the bathroom. Showed them to him when he got back in the room. We told him we were not going to be staying. He killed the bugs and apologized again. Told us to ask for a refund and that we should get it. Needless... read more
Business response:
I don't blame you for not wanting to deal with any pest in your room! We take suspected insect sightings very seriously and usually take swift and effective action to be sure our property stays bug-free. Thank you for letting us know about your experience and for mentioning how helpful our staff was. I'm so sorry you were disappointed before you even got to stay with us.
Basic, spartan Like a college dormitory.
Business response:
Thank you for sharing your feedback with us. I am so sorry to hear that our hotel did not impress you positively. We truly appreciate this feedback so we know how we’re coming across. Know that we look forward to welcoming you if you’re in need of a simple, clean, affordable stay.
Laundry room didn't work. Took all day to go get clean towels, back door had to be propped wuth a rock in order ti reenter. Bulb was burndt out on stove. We were there for six nights and never saw anyone cleaning up at all. The only thing I can say good about this complex was that it had a huge bathroom and was in a pretty good area.
Business response:
I'm so sorry to hear about these issues that disappointed you. We will use your feedback to help us improve and hope you'll stop by to see the changes we make. Thank you.
There was nothing unique about this property. I got to my room and the bathroom was dirty, the refrigerator was dirty and their was no toilet paper. I went to tell the front office and he said I don’t know what to tell you I know they aren’t the best. I will never stay at this hotel again.
Business response:
Thank you for this feedback. I'm shocked to know this was your impression of our service and the condition of your room as this is not at all typical of our accommodations. I'm sorry we disappointed you.
Business response:
We are so sorry you were not pleased with your stay.
Furchtbarer Geruch im Zimmer und auf den Gängen. Die Fotos vertuschen die Realität ziemlich gut. Dort sieht alles ziemlich modern und sauber aus. Tatsächlich handelt es sich trotz Renovierung bei den Küchenzeilen und sonstigen Möbeln, aber auch Lichtschaltern und Lampen um uraltbestände die über die Jahrzehnte einen miefigen Geruch angenommen haben. Wir waren zum Glück nur eine Nacht dort und froh so schnell wie möglich am nächsten Morgen wieder raus zu sein.
Business response:
Vielen Dank, dass Sie sich die Zeit genommen haben, uns ein Feedback zu Ihrem Aufenthalt zu geben. Wir schätzen Ihre Kommentare und es tut uns leid zu hören, dass Ihre Erfahrung während dieses Aufenthalts negativ war. Wir bemühen uns, erschwingliche, saubere und komfortable Zimmer zu bieten, und es tut uns leid, dass Ihr Aufenthalt zu kurz gekommen ist und Sie so enttäuscht hat. Wir hoffen, dass Sie uns für eine viel bessere Erfahrung noch einmal überlegen.
Construction workers everywhere! This hotel was occupied by roofers! Tattooed beer drinking construction workers sitting in their trucks out in the parking lot. They were polite, not rude, and not loud, however the atmosphere certainly was not like other hotels in Fort Myers FL. Also no hair dryer no other basic amenities such as shampoo would have been expected for 130 dollars for the night...only a small bar of soap. Floor was dirty in our room. Bed was comfortable..a long time since I slept in a full sized bed. I liked th... read more
Business response:
Thank you for your thoughtful feedback. We really appreciate knowing how we're coming across. We're sorry that only the bed and refrigerator were plusses for you during this stay. We hope you'll consider another visit.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.