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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needed cheapest and got the chinciest. I spen a week there and it was grim .... I’ll try not to dodo again.
Business response:
• Thank you for taking time to rate our hotel and provide us with feedback on your stay. WoodSpring Suites strives to serve our guests and provide them with an all-around positive experience and we are sorry to hear that our rooms did not live up to your expectations. We hope you’ll consider staying with us again to enjoy a better experience.
Needs some cleaning Don't know where to start. It's mainly needs somebody to clean up hallways elevator etc. Lots of construction workers so they need somebody to heavy clean thru out the hotel. Heard a guy discuss with front desk he had been there 18 days and not had his room cleaned.
Business response:
• Thank you for your review. We are so sorry to hear that you were disappointed by the cleanliness of our hotel. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We are eager to provide you with a clean, comfortable hotel you deserve if you would consider staying with us again.
Trap house feeling The room was dirty, the carpet was stained with food particles, also the wall had food stains, all my clothes got bad odor from the room in a couple of hours, even though I zipped in the luggage. The cooking area was disgusting, probably years of dirt burned into the stove and food particles on the counter top as wel. I could not have stayed in the room when I arrived, so I decided to leave the hotel and asked the front desk to send someone to clean up my room. When I arrived back, it was still the same, a... read more
Business response:
Oh no --- We are so sorry to hear that you encountered an offensive odor at our hotel. We promise a clean room to every guest and what you've described does not sound like our hotel. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We are eager to provide you with a clean, comfortable room you deserve if you would consider staying with WoodSpring Suites again.
There were a lot of young workers aying at this hotel location. They hung around in small groups outside the hotel and smoked and drank beer past mid-night. On the week-ends they added a charcoal grill and hung out nearly all night. We didn't feel safe as there was not any security to monitor their activity. Also two of the four security entrance doors were broken and were propped open with rocks in the door jams so that anyone could enter the building at any time. The stairwells were really dirty and to our knowledge, were ... read more
Business response:
Thank you for your review. We value your feedback and take it seriously. We are contacting the operations team for this property to look into everything you've noted. We are so sorry to hear that you did not have the great guest experience we strive to provide and that you deserve. Thank you for your support of WoodSpring Hotels..
Disappointed Very disappointed with the staff and the conditions in the place. Clean is not what I would call it.
Business response:
Thank you for your review. We value your feedback and we are so sorry to hear that you had such a negative experience the cleanliness of your room and interactions with staff during your stay. We strive to provide prompt, helpful service to all of our guests and we apologize that you did not have that experience. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We hope you will consider giving WoodSpring another chance to provide you with the positive experience we promise and... read more
Very bad stay Avoid this motel period... everything didn't work...even room lock ,entry lick,phone in room, problem with tv, font desk always vacant...we have fire alarms go off 2 in 4 days stay and once we had to evacuate for 3 hours...you may save few... perhaps for a longer stay yes especially if you are homeless it's ok...other than that never again.
Business response:
Thank you for your review and detailed comments. We value your feedback and are so sorry to hear that you had such a negative experience during your stay. WoodSpring Suites strives to provide guests with a clean, affordable environment they can enjoy, feel comfortable in, and want to return to. We are so sorry this stay disappointed you.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Filthy Stay When checking in on Thursday I was given a room # and a key to an occupied room. Walked in on a man smoking an e-cigarette and drinking a beer with his family, safety issue! Then returned to the front desk, let them know what happened. Front Desk said nobody was supposed to be in the room? Then man occupying room came to front desk and said he had the room until Saturday. As for the room, extremely unsanitary, carpet full of stains and gum, toilets filthy, vinyl surface floors sticky while walking, towels paper t... read more
Business response:
Thank you for your review. We are so sorry to hear that you had a negative experience during your stay. We strive to provide good value, comfortable, clean and affordable accommodations and we’re sorry your stay fell short. We wish you the best in your future travels.
There were aunts in my room, rooms are not very clean, no hand towels, hair dryers, Not a easy check in, counter person confused like it is there first time.
Business response:
I'm so sorry you had an unsatisfying stay. We hate disappointing guests.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.