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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No good place,I don’t want to go again ,I don’t recommend this hotel
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our hotel did not meet your expectations. Our goal is to provide an all-around positive experience for every guest. It sounds like we fell short with you. Best wishes in your future travels.
A mission to check in, they gave up my room to someone else, then throughout the night there was banging on the walls non stop it was terrible.
Business response:
Thank you for taking time to review our hotel. We are so sorry to hear about your negative experience at check-in and then the disturbing noise. We take all guest feedback very seriously and will address everything you've brought to our attention. We are sorry for the disappointing stay.
Never again...Room has different types of bugs crawling on the floor/walls. Called the front desk at midnight to report bugs and was told they would come up to check the room, never showed up. Called again, no answer. Difficult to fall asleep in this situation. Shower head only sprays half of the water. Bathroom ceiling fan is caked with dust. No coffee maker. I'd rather sleep in the compact car we rented.
Business response:
Thank you for sharing your experience. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was disappointing to you. Best wishes in your future travels.
The WiFi was horrible it didn’t not work. There was no signal from my room. Outside was dirty and trash ever where. Tv was way to small and bed was uncomfateble. Only two pillows. Also the water in the shower did not come out fully so taking a shower was a pain. Well you get what you pay for I guess.
Business response:
Thank you for your review and detailed comments. We value your feedback and are so sorry to hear that you had such a negative experience during your stay. WoodSpring Suites strives to provide guests with a clean, affordable environment they can enjoy, feel comfortable in, and want to return to. We are so sorry this stay disappointed you. Best wishes in your future travels.
The check in process was extremely slow and disorganized. The woman was new on the job and not well trained. She was extremely friendly and personable. I paid for the room on-line when I booked the room but the hotel said the room wasn't paid for and tried to make me pay again. Luckily, I had printed out my receipt and had it with me. The first room they assigned us to had not been cleaned from the previous customers. (It was 5 pm). The second room had a strong odor to it. After we finally got settled into a room we had to s... read more
Business response:
Thank you for your review. We are sorry to hear your guest experience fell short during check-in. We have contacted the hotel to address your concerns and will provide additional training to ensure the next guest experience is the best that it can be. We are sorry for the inconvenience this experience caused you.
The room on the fourth floor was very noisy from the A/C unit the bed and pillows need to be replaced
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our beds and pillows did not meet your expectations and we do apologize for the noise you experienced. We wish you well in all your future travels.
Hallways smelled! No front desk person whe
Business response:
Thank you for reviewing our hotel. We are so sorry to hear that you experienced some odors during your stay. Your comments have been shared with our operations team to ensure future stays are pleasant ones.
The staff was nice, but room was musty,molding smelling, smell of cigarettes in hall ways, elevator and room. Toilet has poop in it in check in. Which really made you think just how good do they clean the rooms after a person check out. Felt very unsafe during stay. Would not recommended and highly over priced for condition and until clean rooms
Business response:
Thank you for taking the time to share your experience with us. We’re so sorry to hear that you weren’t able to feel relaxed and encountered unclean areas and odors. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this stay. We have alerted the operations team so the issues you noted can be addressed. We do thank you for mentioning the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that. We wish y... read more
No staff Avoid this hotel. Nobody around for check in. Many delinquents hanging around the parking lot. Was not able to check in, no staff findable and called Expedia to get refund and got another hotel. Page says check in available till 5am. Avoid.
Business response:
• We are so sorry to hear that you came away from your stay with a bad impression of our hotel. We wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.