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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed Very disappointed with the staff and the conditions in the place. Clean is not what I would call it.
Business response:
Thank you for your review. We value your feedback and we are so sorry to hear that you had such a negative experience the cleanliness of your room and interactions with staff during your stay. We strive to provide prompt, helpful service to all of our guests and we apologize that you did not have that experience. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We hope you will consider giving WoodSpring another chance to provide you with the positive experience we promise and... read more
Very bad stay Avoid this motel period... everything didn't work...even room lock ,entry lick,phone in room, problem with tv, font desk always vacant...we have fire alarms go off 2 in 4 days stay and once we had to evacuate for 3 hours...you may save few... perhaps for a longer stay yes especially if you are homeless it's ok...other than that never again.
Business response:
Thank you for your review and detailed comments. We value your feedback and are so sorry to hear that you had such a negative experience during your stay. WoodSpring Suites strives to provide guests with a clean, affordable environment they can enjoy, feel comfortable in, and want to return to. We are so sorry this stay disappointed you.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Filthy Stay When checking in on Thursday I was given a room # and a key to an occupied room. Walked in on a man smoking an e-cigarette and drinking a beer with his family, safety issue! Then returned to the front desk, let them know what happened. Front Desk said nobody was supposed to be in the room? Then man occupying room came to front desk and said he had the room until Saturday. As for the room, extremely unsanitary, carpet full of stains and gum, toilets filthy, vinyl surface floors sticky while walking, towels paper t... read more
Business response:
Thank you for your review. We are so sorry to hear that you had a negative experience during your stay. We strive to provide good value, comfortable, clean and affordable accommodations and we’re sorry your stay fell short. We wish you the best in your future travels.
There were aunts in my room, rooms are not very clean, no hand towels, hair dryers, Not a easy check in, counter person confused like it is there first time.
Business response:
I'm so sorry you had an unsatisfying stay. We hate disappointing guests.
Terrible service Look for something a lot better nothing good to say
Business response:
I'm so sorry to hear that you did not enjoy our usual friendly, helpful service from the entire staff. We are so sorry we disappointed you.
Unsafe Hotel This is the worst hotel EVER!!!!! THIS IS THE MOST FILTHIEST HOTEL THAT I HAVE EVER STAYED IN. GARBAGE IN FRONT OF THE BUILDING OVERFLOWING. NO ONE WOULD EMPTY THE GARBAGE CANS FOR DAYS. THEY HAVE A LIT OF SCARY PEOPLE THAT STAY HERE WHO LIKE TO PARTY. THEY WOULD LEAVE EVER BOTTLE IN THE HALLWAYS AND STAIRWAY. THEY WOULD ALSO THROW UP IN THE STAIRWAY AND URINATE IN THERE AND ALSO THE ELEVATOR. DURING OUR STAY THE FIRE ALARM WENT OFF ON FIVE DIFFERENT OCCASIONS IN THE MIDDLE OF THE NIGHT BECAUSE OF DRINKS BURNING... read more
Business response:
I'm sorry to hear about your disappointing stay. Thank you for your feedback.
Don’t stay This place is awful.... smells like a 1960’s casino... people fighting in the halls, cigarette smoke wafting in the halls, and trash pick up at 5 am.... was relaxing as a park bench in the middle of the city
Business response:
I'm so sorry to hear that our hotel did not meet your expectations. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.
Dirty smelly The hotel look great from the outside but dirty run down and smells like pets. They had trash all piled up at the front door. The room was dirty and hairs all over everything. I would not recommend this hotel at all.
Business response:
I'm sorry to hear that you were not satisfied with the cleanliness of your room and I apologize for the inconvenience.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.