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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad but not Great Parking lot seems to be a place homeless hang out. Overall my stay was ok. A bit noisy being located near the stairs. Bed was comfortable and room was clean.
Business response:
Greg, thank you for being our guest. Although you had an overall pleasant stay with us and liked your clean and comfortable accommodations, we are sorry for not meeting some of your expectations and for the noise issues you encountered. We wish we had the opportunity to address the problem while you were here. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Tres decevant Nous avions prix un studio luxe ,je ne sais pas ou était le luxe. Une fenêtre qui donne sur le lit et non cote petit salon ,un arbre devant la fenêtre. Pièce très sombre , lumiere obligatoire .meuble vieux .une mauvaise odeur dans tout le batiment . des gros chien dans l hotel ,des persones qui se dispute la nuit , dans les chambres et sous les fenêtres on avait reserve 15jours ,pour visiter la famille,sinon on serais parti . Je ne recommande pas cette hotel .
Business response:
Daniel, we are glad you chose our hotel during your family visit. It is truly disappointing to read your feedback about your room. We also apologize for the noise issues you encountered during your stay. We appreciate your feedback pinpointing the areas we need to address, and we will, so we can improve the experience of our future guests. We hope you will give us a second chance for an improved stay the next time you are in the area. Sincerely, Hotel Management
There was a place not to clean, to noise and feel unsecured in the parking lot , there was a dog barking about three rooms away and I can hear clearly, the front desk people was not to kind, I won’t come back again. When I come back at night, it smells bad, like smoking in the lower level, i dint see any body doing it dough.
Business response:
Audel, we are sorry you were disturbed by the noise and odor issues you encountered during your stay. We also apologize for the unpleasant experience you had with our front desk team and that you felt unsafe at our parking lot. We will discuss your feedback with our team and will focus on ways to resolve the problems you mentioned. Thank you for being our guest, and we would love the opportunity to provide you with the hospitality you anticipated. Sincerely, Hotel Management
No cereal and milk available in the morning. No elevator. Even the first floor required going up and down stairs. Otherwise fine.
Business response:
Thank you for sharing your feedback about your visit to our hotel. Although you had an overall pleasant stay, we are sorry you were disappointed with our elevators and breakfast choices. We never want to disappoint our guests, and we assure you that corrective measures will be taken so that we can provide a much better experience going forward. We hope to see you again soon the next time you are in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 3.7 star rating with 1,315 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.