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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I was totally mislead by the booking agent. Told me I only had to hold res with credit card. I got here after driving 850 miles and was told they wouldn’t except cash. I’d either have to leave or go get a prepaid card, 1100pm at night kind you!!!! Also there was breakfast, NO told there was. Coffee and small pre wrapped muffins. That’s not breakfast that misleading.
Building had to be designed after the picture crazy stairs. No elevator. Stairwells in odd places. Bathroom vanity was for a hobbit yet the toilet was for someone Shaq's size. No dishes in the kitchenette. Had to get our own linen from the desk for the pull out bed for the couch. Was clean though. Staff was courteous and prompt enough. Think I'll consider it if I ever have to come back
Business response:
Timothy, we thank you for sharing your experience online regarding your visit to Extended Stay America. It feels good to know you had a pleasant stay and that you liked most of our offerings. However, we are sorry for the inconvenience caused to you and kept you from having an excellent time with us. Your business is appreciated, and we hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management
Business response:
Jackie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was a nice room for what I needed. Comfortable and decently priced. Very convenient location for where I was going. Will be back.
Business response:
Jacqueline, thank you for being our guest at Extended Stay America. We are glad to know you were happy with our well-appointed room and that you also enjoyed our location. Thanks again for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
In town for soccer tournament. Room had no coffee pot, no utensils, only 2 pillows on the bed. TV reception was spotty. No water pressure. And no coffee in the lobby.. basically not worth the $89.00 I paid to stay there. I could’ve paid a few more dollars and stayed at the town place suites.
Business response:
We are very sorry for the issues you encountered during your stay with us and regret the inconvenience it caused. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Also, your feedback will be used as a training tool to improve our service moving forward. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
It was newly renovated, nice and clean. There could be more amenities like a better breakfast bc it was just muffins in wrapping plastic and coffee. Also no shampoo or dishes in the room as advertised
Business response:
Sarah, thank you for being our guest at Extended Stay America. We are happy to know you were happy with our clean and well-kept property and had a nice time with us. We appreciate your feedback and look forward to seeing you back in the future. Sincerely, Hotel Management
Business response:
Jackie, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 3.7 star rating with 1,315 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.