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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleased I was well satisfied. I was expecting somewhat spartan accommodations and they were fine. In general, the hotel needs to be spruced up, but it was fairly clean. There was a disagreeable odor upon entry that my olfactory senses were able to ignore after a while. The arrangement of the room worked well so that I could do work comfortably in the room. The staff were polite and helpful.
Front dest cleark told me there was no rooms left. After i made my reservation online, it wasn't until walking out the door making a complaint. She called me back in and said i have your room
Business response:
Jamie - We received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the miscommunication. We can assure you that we have reviewed our reservation procedures with our staff to ensure your experience is not repeated. We appreciate your comments, as it will only help us to improve. We do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Fantastic stay! This was perfect for us we've been in the area a week and stayed at 5 different places this was the best so far your kitchenette is even supplied with cooking dishes and ratting utensils the bed was so comfortable and the staff spoke English and was so helpful
had a lovely stay I had been on a bus for 13 houra and hadn't slept for 24 and the ladies at reception had a clean room so they checked me into it so I could shower and rest. The rooms where a great size very clean.
Business response:
Adele - Thank you so much for posting a review of our hotel. We are thrilled to hear that you had a lovely stay and that our staff provided you with quality care. We enjoyed having you stay with us. Thank you again for your review. We wish you all the best during the rest of your travels and hope to see you again.
Has what you need but you get what you pay for. It was a decent experience. You get what you pay for. The kitchen had pretty much everything we needed to make a meal. The breakfast to-go bar left much to be desired. It was single wrapped muffins, apples and oranges, some granola bars, coffee, and some oatmeal packets. Nothing to constitute a real meal so be prepared for that. My largest complaint was our room right immediately adjacent to a smoking room and there were obviously smoking rooms throughout my whole floor. It was... read more
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our fully equipped kitchens and convenient location at a great value. Still, I apologize for the odors in your room. Please know, I am working with our entire staff to improve our cleaning procedures so that this issue does not affect our future guests. Your feedback regarding our free grab-and-go breakfast will help us in our efforts to continually improve our hotel. I do hope that you will return to our hotel, or any of our oth... read more
Overall good but few things missing It was very good and the room was well furnished and clean with a good price. However, we needed to go to the desk for shampoo (other guest didn't have it either). Also, the eyes of the stove were taken out and left on the counter making it impossible to use.
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 4.4 star rating with 977 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.