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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Power was out at home. So this was a quick fix solution. The room itself was clean, so was the bedding. They forgot to finish cleaning the bathtub tho.
Business response:
Christine, thank you for choosing Extended Stay America for your stay. We are pleased you had a comfortable time here and that you loved your well-maintained room. We appreciate your feedback and look forward to hosting you again soon. Sincerely, General Manager
Nice location, close to shopping and restarants We had a pleasant stay, however, there was not enough grab and go breakfast!
Business response:
Jesse, thank you for reviewing our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. However, I'm sorry for the difficulty you had with our breakfast availability. We are not certain of the time you visited for breakfast, but we can assure you we will look into what does not sound like a typical experience. We want to be sure all of our guest... read more
Nice hotel. Excellent staff Spent one night while driving to NC. Excellent service and staff
Business response:
Bobby, thank you for making Extended Stay America a part of your travel plans. We appreciate you letting us know how much you enjoyed your stay with us and how we met your needs with friendly smiles and prompt service. Our goal is total satisfaction, and we are happy to know we succeeded! We look forward to serving you again. Sincerely, General Manager
We rented the room during the eclipse and they were not prepared (but I can say that of the whole city) for the numbers. The breakfast was grab n go, so we just ate in the room. We did have to use an air mattress as opposed to the pull out couch since the mattress on it was filthy. However, the hotel staff was very nice and did the best they could.
Business response:
Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Ashley, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Good staff rooms are well maintained, a no frills hotel.
Business response:
Thank you for staying with us. It’s a pleasure knowing you loved our service and your comfortable room. We hope to see you again soon at Extended Stay America. Sincerely, General Manager
The staff was welcoming and very friendly
Business response:
Deborah, thanks for choosing Extended Stay America for your visit. We are excited to know our staff took excellent acre of you and made you feel welcome. We hope to welcome you back soon. Sincerely, General Manager
Good value Perfectly adequate, clean and comfortable. Good value for the price.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is valued, and we hope you will visit us again. Sincerely, General Manager
OK for cheap, one- night stay. It was as expected or better, for the price. Room was large. Shower pressure was weak. "Grab N Go" breakfast was lame, but was also as expected. For a cheap, one-night stay, it was okay. Might get depressing for more nights than that, though.
Business response:
John, thank you for taking the time to share your feedback.Please accept my apology for not meeting your expectations. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 3.7 star rating with 1,315 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.