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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The facility was adequate. The room seemed clean, but was also a bit drab and dated. I'm assuming that due to corona virus, there were no amenities in the kitchen (no silverware, dishes, pots, pans, dish soap, cups, nothing). Also there was no breakfast being served in any fashion. Without any ability to use the kitchen, it was really more like a traditional hotel room than an efficiency suite. The rooms were clean enough, but the hallways smelled like cigarette smoke.
Business response:
Thank you for your review. Although you had an overall satisfactory stay, we apologize for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Also, we regret your disappointment with the amenities. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Decent place for the price. Some of the guests were a little loud at times, but it didn't last long. For the most part is was quiet.
Business response:
We are pleased that overall you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Everything was great staff was very nice room was clean
Business response:
Beth, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Antonio, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall the stay was pleasant; rooms were clean as was the lobby. The hallway to the room was slightly cluttered with the cleaning staff supplies. The only thing that really bothered me was when at 10:28am the cleaning lady knocked on the room for and asked when we were leaving. Very unprofessional.
Business response:
Michael, thank you for choosing to stay with us. We are happy you liked the cleanliness of your suite and that overall you had an enjoyable stay. However, we are sorry you were disturbed by one of our housekeeping associates. Please be assured we have shared this with our housekeeping team. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Antonia, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Antonia, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Antonia, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 4.4 star rating with 956 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.