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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had to move rooms first room shower was stopped up second room WiFi barely worked shower was disgusting had to shower in shoes
Business response:
Dear Mohagony, We deeply regret the challenges you encountered with the hotel's condition and room upkeep. We sincerely apologize for the inconvenience. Your feedback is invaluable as it highlights areas for improvement. Rest assured, we will address these concerns internally to enhance our service standards. If your travels bring you back to the area, we hope for an opportunity to provide you with a positive experience.Sincerely,Hotel Management
Better choices are available. Just not much to recommend. Booked partly based on complimentary breakfast, which they discontinued recently but gave me no notice of. No elevator, tiny bathroom with a shower curtain that was too short!
Business response:
Dear Guest, Thank you for sharing your experience on your recent visit to the city. We always try to keep our guests happy and satisfied with our services. However, we are sorry for your disappointment with the shower curtain in your bathroom and the breakfast choices not meeting your taste this time. Your remarks will be shared with the concerned individual for improvement. Further, we are also sorry for the inconvenience caused by the lack of an elevator. We hope you revisit and allow us to serve you again with good memori... read more
Employee at front desk was extremely rude and unhelpful
Business response:
Dear Santina, Thank you for your review of our hotel. We hope you will accept our deepest apologies for the unsatisfactory service you received from our front desk staff. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Hotel Management
Customer service was excellent. Room was nice and clean!
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 3.7 star rating with 1,315 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.