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Extended Stay America Select Suites - Gulfport
- Hotels
- Gulfport, MS
About this business
Location details
8420 US 49, Gulfport, MS, 39501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was the worst hotel I have ever stayed at. Was suppose To be an enjoyable time. Toliet was dirty.. fridge had old food in it. Staff was sub par. Understood for the price u get what u get however this is still a business at the very least have the rooms cleaned properly.
Business response:
Oh no! We apologize for this unpleasantness. We are known for our super clean rooms including sanitizing comforters, linens, and shower curtains between each stay. We are so sorry for disappointing you.
I will NEVER stay there anymore! When I first walked in the room it was roaches everywhere. I went to the front desk to get my money back but the told me I had to called Expedia.., I called & Expedia & she told me she wasn’t able to refund me my money & she was about to called the hotel.. long story short the lady from Expedia asked them to put me in another room because she wasnt able to refund me my money & went I went in the other room it was roaches everywhere in there. I will NEVER stay there again.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
DISCOMFORT MY BED WAS LUMPY. HUMP IN MIDDLE OF BED. VERY DISCOMFORT.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
The building looks nice on the outside and is not in a very bad part of town - as a matter of fact, it is only a few minutes away from the beach. The front desk is nice, no real complaints about check-in. I was NOT expecting lavishness for the price. I was okay with a bare-bones hotel room, given it was clean and functional. I returned from the casinos around 3 AM and laid down on the very uncomfortable bed only to have the top right part of the box spring break. I called the front office but apparently my call was forwarde... read more
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Roaches It took 20 minutes for the reception to get to the front desk and saw roach in the room.
Business response:
I'm sorry you had this experience with us. I hope you will give us another chance.
Kb HORRIBLE. Roach infested. If you’re fine with having roaches in your room, then this is the place .... smells like cigarettes all the time
Business response:
We are sorry to hear you had some insect issues. We will continue to monitor and treat any bugs we find and appreciate you sharing with us that you had an issue.
This hotel needs an exterminator ASAP! Stayed in this hotel Nov, 25 ,2017 with my husband. We chose it because of the price and because we were only spending one night in Gulfport . On arrival we were actually surprised because at first glance the room looked clean and it was such a cheap room. There wasn't much to the interior but for the price it wasn't a big deal. We went shopping and returned to our room to sleep. When entering the room and turning on the light we started noticing the roaches. Not just one or two many al... read more
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
The worst experience I ever had I booked non smoking but they gave me smoky one. And we couldn’t breathe at all all my clothes have a smoke smell The pillows so dirty and smelly as old bed sheets bed and towels all the same way Hotel has a poor air quality
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
Full kitchen but not one pot, pan, dish or spoon. NOT at all good One rude staff ZERO in kitchen besides a stove top, micro and fridge. Not a pot, pan, dish or utensil. I was told to go out and buy these thnings. Ridiculous
Business response:
I'm sorry you did not enjoy your experience with us.
Frequently asked questions about Extended Stay America Select Suites - Gulfport
How is Extended Stay America Select Suites - Gulfport rated?
Extended Stay America Select Suites - Gulfport has a 2.6 star rating with 994 reviews.
When is Extended Stay America Select Suites - Gulfport open?
Extended Stay America Select Suites - Gulfport is open now. It will close tomorrow at 12:00 a.m.