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Extended Stay America Select Suites - Gulfport
- Hotels
- Gulfport, MS
About this business
Location details
8420 US 49, Gulfport, MS, 39501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Broken bed, air condition didn't work, dusty, carpet needs cleaning, elevator didn't work, bed bugs!
Business response:
We are so sorry for the issues you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry this was not your experience. We wish you the best in your future travels.
Bad experience Will not stay here again. As a first timer there, I was not impressed. Roaches everywhere, couldn't get towels, couldn't get a refund to leave early because we were not happy.
Business response:
Thank you for sharing your experience. What you've described is certainly not the pleasant, comfortable experience we were aiming for. We will use your feedback to help us improve and we are terribly sorry that this stay was disappointing to you.
Smoke smelling room. Terrible service
Business response:
I'm so sorry to hear that you had a disappointing stay and I apologize for the inconvenience you experienced. Best wishes in your future travels.
The room was musty, had to go out and buy air freshner. It was so hot in the room, no type of curtains in the room at all. I called the front desk and the lady there said she would be down to look into it. Never seen anybody. The stove was so nasty theres no way I would have cooked on it. The walls were nasty behind the trash cans. The tub/ shower was also not very clean, went out and bought flipflops to shower in. Took pics to verify all of this. Would not reccommend this to anyone.
Business response:
I’m sorry to hear this. We strive to provide a great place at a great price and I’m sorry we let you down.
My room was nasty she said big yellow stains in them mattress had the spring sticking out of it or a hard object should I say the elevator was nasty the bugs are ridiculous and I'm speaking in roaches my toilet constantly had running water the stove will come on by itself requested a smoking received a non-smoking there was no place to lounge around comfortably unless you was in the bed which is not a good thing I've never been to a motel where you have to pay for Lending Service for your sheets to be clean on a daily basis ... read more
Business response:
I am so sorry that you had a dissatisfying stay, Dorothy. This is certainly not what we intended for you and I apologize for the inconveniences. Best wishes in your future travels.
Price was good. Bed was creaky and uncomfortable. Bed pillows are flat and smelled old.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our beds did not meet your expectations and we apologize for the inconvenience this caused you. We wish you well in all your future travels.
Nothing No amenities room clean 1 weekly do your own sheets towels pay extra for everything. For a very tight budget ok , but wow
Business response:
Thank you for sharing your comments. As you've noted, we keep things simple and our rates affordable with guests only paying for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels.
ROACHES!! First we had to change rooms because there were roaches! We get to the “better” room and what do you know , there were baby roaches on the toilet. It’s disgusting, not only that, the lady at the front desk was rude to my daughter.
Business response:
We are so sorry to hear this, Tom, and we apologize for the inconvenience. Thank you for letting us know.
Not worth your money Very nasty not clean at all long wait for service very poor customer service looks nothing like the pictures roaches everywhere
Business response:
We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Gulfport
How is Extended Stay America Select Suites - Gulfport rated?
Extended Stay America Select Suites - Gulfport has a 2.6 star rating with 994 reviews.
When is Extended Stay America Select Suites - Gulfport open?
Extended Stay America Select Suites - Gulfport is open now. It will close tomorrow at 12:00 a.m.