This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Gulfport
- Hotels
- Gulfport, MS
About this business
Location details
8420 US 49, Gulfport, MS, 39501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roach Hotel When I first arrived they lady at the front desk was no where to be found, so I stood there a good 15-20 minutes waiting for someone then when I got checked in got to elevator there was a terrible smell all through that hotel like funk and roach infested and not clean at all never again would I stay here....
Business response:
Thank you for sharing your impressions. It is so difficult to read that we've disappointed you so much. We hope your future lodging experiences are truly wonderful ones.
Very poor! We arrived around 8pm and the check in clerk was very nice and attentive to our needs. We got our room and at 1st it appeared to be clean. We went out for a few hours and came back after eating out and had leftovers we put in the fridge. A few hours later my bf got hungry and heated food in the microwave where all of a sudden little roaches started to.come out of the cabinets, sink area, and bathroom. He killed approximately 12 all night cause needless to say we were afraid of what would crawl on us. We then inspe... read more
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
We requested a non smoking room because my wife has health issues. The first night the room next to us smoked all night long. I tried calling the front desk but the phone in the room didn’t work. I went downstairs to find the front desk closes at 10:00. I requested another room the next day and was denied because of construction on other floors. The second nowadays a repeat of the first. Smoking all around us. The next day there was no hot water. The manager found a room in day 3 but cockroaches greeted us . At that point we... read more
Business response:
Thank you for sharing these thoughtful descriptions of your experience with us. I'm so sorry it was not more pleasantly memorable for you. We appreciate your insights very much so we can continue to improve. Best wishes in all your future travels.
Bed sleep awful when you sit down they squeak. The halls was very smoky. No curtains at the windows so the sun n lights from the Parkin lot wake u up. I will never stay at this place again.
Business response:
Thank you for your review. We value your feedback and are so sorry to hear that you had such a negative experience during your stay. We wish you the best in your future travels.
Drug deals in the back parking lot, sheets were dirty, room floor was dirty, snacks in the vending maching were expired. Staff were very nice and helpful
Business response:
Thank you for your review. We are so sorry to hear that that our hotel did not meet your needs. We strive to provide guests with a clean, affordable environment they can enjoy, feel comfortable in, and want to return to. We are so sorry this stay disappointed you. We do thank you for mentioning the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that. Best wishes in your future travels.
But you they only clean once every too week and they have bugs you have too pay for using the phone and you have too bring your you’re laundry down too the desk I can’t stay there anymore
Business response:
I'm so sorry to hear this. We strive to provide a wonderful guest experience and I'm sorry we let you down.
Business response:
We are so sorry you were not pleased with your stay.
Cockroach heaven, no coffee, My crew were in the room next to me fighting off cockroaches trying to climb into bed and a couple yelled all night. NOT impressed. No coffee machine, no blow dryer. Even a Motel 6 would have been an upgrade, and that's hard to do.
Business response:
I'm sorry to hear that this was your impression of our hotel and that we let you down, Michael.
To much noise
Business response:
We do apologize for the disturbing noise during your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Gulfport
How is Extended Stay America Select Suites - Gulfport rated?
Extended Stay America Select Suites - Gulfport has a 2.6 star rating with 994 reviews.
When is Extended Stay America Select Suites - Gulfport open?
Extended Stay America Select Suites - Gulfport is open now. It will close tomorrow at 12:00 a.m.