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Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Willowbrook - HWY 249 is located at 16939 State Highway 249, Houston, TX. This location is in the Willowbrook neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
16939 Tomball Pkwy., Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Replace pillows was happy that I could get a room at the last minute,every thing was clean and nice. my bed needed new pillows those on the bed were tight and uncomfortable. in my opinion comfortable pillows are very, very important to a good night sleep. enjoyed my stay.
Business response:
Lula, we appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. We value your suggestions and hope to provide you with another comfortable stay in the future. Sincerely, Hotel Management
It was clean and the staff was very friendly and helpful
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed by our courteous associates and liked our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Rooms smelled like smoke. Manager was rude, but people were nice.
Business response:
Thank you for being our guest. We are happy your overall experience with our staff was pleasant. However, we regret some of one of our associate was not up to the task of providing exceptional service. We will share your comments with the staff to ensure they be more diligent going forward. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We hope you will return so we can make it up to you. Sincerely, Hotel Managemen... read more
Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 4.4 star rating with 812 reviews.
When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.