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Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Willowbrook - HWY 249 is located at 16939 State Highway 249, Houston, TX. This location is in the Willowbrook neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
16939 Tomball Pkwy., Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A nice, quiet stay The area that it is in is not the best, especially for a family stay. With this said, this is not the hotel's fault. The room was clean, it was quiet at night, and I was able to work and sleep with no issues. The wifi could be a little better as far as signal strength but everyone was very welcoming and helpful. I'd rate it a solid good place to stay and would stay there again. The price was good, so I have no complaints. With coronavirus, some of the normal amenities were not available, which is to be exp... read more
Business response:
Dear Anthony, thank you for staying with us and for sharing your experience with other travelers. We are so happy you had a great night's rest and that you plan to visit us again. During this fluid situation, we are all trying to adapt to the daily developments and keep things as normal as possible. We appreciate your patience and look forward to welcoming you back soon. Sincerely, Hotel Management
Home like amenities! Hold up!, I said a mouthful with those three words, there's a minimum on my opinion?
Business response:
We appreciate you being our guest at Extended Stay America, and thank you for your feedback. It's always nice to hear when our home-like amenities contributed to a great stay, so thanks for your comments. We hope you will choose our hotel again the next time you are looking for a home away for home. Sincerely, Hotel Management
Our stay I did call the day before for an early check in. The lady was rude and no help at all. But when getting there the gentleman was very helpful and had good customer service. He tried his very best to give us our room asap, which made our stay wonderful.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard-working staff, and we look forward to sharing your compliments with them. We look forward to being of service the next time you are in Houston. Sincerely, Hotel Management
Business response:
Sean, we are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
It was an amazing experience. Staying there.
Business response:
Daniel, thank you so much for the feedback of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
It was quiet and safe enviroment, very friendly helpful employees
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and liked our location. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Excellent hotel Comfort and clean room I definitely stay again
Business response:
David, we are delighted you chose to stay with us at Extended Stay America. We realize we are a home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. Your review means the world to us! Thank you again, and we look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 4.4 star rating with 846 reviews.
When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.