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Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Willowbrook - HWY 249 is located at 16939 State Highway 249, Houston, TX. This location is in the Willowbrook neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
16939 Tomball Pkwy., Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room great price good size Room was a nice size fridge size nice
Business response:
Thank you for taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your stay overall and liked your comfortable suite and kitchen amenities. Thank you again, and we look forward to your next visit. Sincerely, Hotel Management
Comfortable good location quiet clean good staff great location
Business response:
Thank you for staying with us and for your wonderful feedback. We are thrilled that you loved our ideal location as well as our courteous associates. It is encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. Thank you once more for choosing Extended Stay America. We hope to have you stay with us again! Sincerely, Hotel Management
Good location The room had ants the walls of the desk, a few flying roaches. Room 328. The front desk person was very nice when I checked in. I couldn't find the night clerk. My reason for the stay was to study for my final exam. I just wanted some comfort and peace..
Business response:
Andrella, thank you for choosing Extended Stay America while here to prepare for your final examination. It’s a pleasure to know you liked our ideal location and were impressed by the overall service provided by our front desk. However, we are sorry for the insects you had in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent any future issues. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Manag... read more
Home away from home Wonderful stay
Business response:
Thank you for sharing your gracious review of Extended Stay America and making us your home away from home. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your comment is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
The only thing I didn’t like was that the ac was on and it was still feeling humid when it would turn off. Our room was close to the elevator-third floor. Other than that it was good. We were able to book the day of with our pet for a reasonable price.
Business response:
Berenice, thank you for including Extended Stay Americain your travel plans. We are pleased to know you liked our pet-friendly policy and that you found us to be a good value. However, we are sorry for the maintenance issue you encountered in your room. We appreciate your feedback and look forward to your future stay. Sincerely, Hotel Management
My stay was excellent, the staff was an excellent
Business response:
Bettie, thank you for selecting us on your trip to our city. It is a pleasure to know you made the most of our shuttle service and that you were awed by our spectacular hospitality. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 4.4 star rating with 812 reviews.
When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.