This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Willowbrook - HWY 249 is located at 16939 State Highway 249, Houston, TX. This location is in the Willowbrook neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
16939 Tomball Pkwy., Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only thing I didn’t like was that the ac was on and it was still feeling humid when it would turn off. Our room was close to the elevator-third floor. Other than that it was good. We were able to book the day of with our pet for a reasonable price.
Business response:
Berenice, thank you for including Extended Stay Americain your travel plans. We are pleased to know you liked our pet-friendly policy and that you found us to be a good value. However, we are sorry for the maintenance issue you encountered in your room. We appreciate your feedback and look forward to your future stay. Sincerely, Hotel Management
My stay was excellent, the staff was an excellent
Business response:
Bettie, thank you for selecting us on your trip to our city. It is a pleasure to know you made the most of our shuttle service and that you were awed by our spectacular hospitality. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Staff were super helpful when I was stressed.
Business response:
Tracy, thank you for taking the time to share your warm feedback regarding your stay at Extended Stay America. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. Thank you again, and we look forward to welcoming you back very soon. Sincerely, Hotel Management
익스탠디드 스테이 아메리카 휴스턴 숙박후기 주변식당은 걸어서도 갈 수 있지만 걷는 사람도 없고, 인도가 잘 되어있지않아 약간 불편했습니다. 우버택시를 이용해 가까운 거리에도 이용해야 했습니다. 그래도 가까운 거리에 쇼핑센터와 레스토랑이 있어 오래걸리지 않아 나쁘지 않았습니다. 다음 출장엔 조금 좋은곳으로 해야겠다는 생각을 합니다. 아침식사는 정말 커피와머핀 정도로 부족했고 청소도 매일할 때는 따로 비용지붏해야 해서, 그냥 떠날 때까지 청소하지 않은것도 별로였습니다.
Business response:
Yang soo, we appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Overall, great stay. Could it be cleaner? Yes. Could it be more updated? Yes. BUT some things that were fantastic were the friendliness of the staff, the security guard for the parking lot at night, and the access to great parking steps from room. It was a great stay for a last minute early trip into town!
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were impressed with the service provided by our associates and that you liked our parking facility. However, we're sorry for not meeting some of the expectations. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
2 week trip Booked this hotel for a 2 week visit with my kids, convenient location within reasonable distance from mall, grocery store and restaurants. This hotel suited all of my needs: budget friendly, has small kitchen, free WiFi, comes w/ quick breakfast/coffee in the mornings.. Front desk Staff was very friendly and extremely helpful throughout my stay. I would definitely recommend this place to others and I would use this hotel in the future. The only complaint I have was that this is a non-smoking facility and some n... read more
Business response:
Sinna, thank you for being a guest at Extended Stay America. We are delighted to know you liked our convenient location and that our courteous associates left a remarkable impression. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention as we can address it appropriately. Your recommendation is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 4.4 star rating with 845 reviews.
When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.