Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

Business response:

Trell, thank you for choosing to stay at Extended Stay America and for sharing your amazing experience. We are thrilled to read you loved the service provided by our courteous associates and were impressed with all the aspects of your stay. We are looking forward to welcoming you on your next visit to our beautiful city. Sincerely, Hotel Management 

Business response:

Many thanks for the 5-star review of Extended Stay America. We are very happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for your wonderful review of Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was a pleasure having you as our guest, and we look forward to welcoming you back for another fabulous experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a feedback about Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Domingo, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your rating and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Byron, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Gwenbolyn, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not meeting all of your expectations. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Aishah, thank you for staying at Extended Stay America. We are glad to read you liked our well-kept property and the courteous service provided by our front desk team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management