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Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Willowbrook - HWY 249 is located at 16939 State Highway 249, Houston, TX. This location is in the Willowbrook neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
16939 Tomball Pkwy., Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good hotel Nice for what I payed and on site security was nice.
Business response:
David, thank you for taking the time to post a review. We are happy your overall experience was enjoyable and that you liked our affordable rates. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Siddharth, thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
Business response:
We appreciate your four-star review. Ratings like yours help show we are doing things right. Thank you for staying at Extended Stay America. We would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
Large Room Good price The room was large and clean. The decor was Spartan but in good condition. The mattress adequate for the price, not the top of the line plush sleeping, but not the cardboard, feels like sleeping on the floor mattress either. If you are just looking for a good sized cost conscious clean place to sleep with kitchenette separate little parlor/television area, it's is worth a look.
Business response:
Thomas, thank you for sharing your experience at Extended Stay America. We are glad to know you loved our clean environment and were satisfies with most aspects we offer. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Saundra, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Good for the price The hotel was what I expected for the price. It was clean and the employees were friendly. The room didn't get very cold however.
Business response:
Nadia, thank you for staying with us. It’s a pleasure knowing you liked the affordable rates and the friendliness of our staff. However, we are sorry for the issue you had with our air conditioner and the inconvenience it caused. I will share your concerns with my engineering team to take corrective actions. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Just a pit stop No breakfast! Outside of lobby needs some serious pressure washing Will not stay there again
Business response:
Sam, thank you for being our guest. We are pleased you had an overall nice stay. However, we are sorry we missed meeting some of your expectations. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. I hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Chad, we are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Ok unless you have pets. Did have any smoking rooms. Also charged a lot for my dogs.
Business response:
Wayne, thank you for being our guest. Although you had an overall pleasant stay, we are sorry that you were unhappy with our pet fees and regret the inconvenience it caused. We hope to have another chance to make your next stay a perfect one. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 4.4 star rating with 812 reviews.
When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.