Extended Stay America Select Suites - Houston - Willowbrook - HWY 249's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

4.4
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Extended Stay America Hotel Houston - Willowbrook - HWY 249 is located at 16939 State Highway 249, Houston, TX. This location is in the Willowbrook neighborhood. This business specializes in Hotels & Motels and Other Lodging. 

Location details

16939 Tomball Pkwy., Houston, TX, 77064, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4812 reviews
Select a rating
SantaWijaya's profile image
SantaWijaya 
6 years ago

This property is good for family traveler, the room is big with kitchen and its appliances. The staff also very polite. The one that we don't like only breakfast, it is only tea/coffee with muffin and cereal bars. 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

B's profile image
6 years ago

Friendly service and much value for the price 

Business response:

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only enjoyed our excellent service but you found us to be a great value. Thanks again for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Elliott's profile image
Elliott 
6 years ago

Great!Great!Great! Truly amazing!!!Staff is very friendly and very helpful.Great Hotel with great staff.Would definitely stay here at this hotel again.AAAA++++ 

Business response:

Elliott, thank you for choosing Extended Stay America and taking time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we thank you for acknowledging our efforts. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Checked in about 4-430pm and the front doors where locked - I asked why and the clerk said we lock them after a certain time :/ right? Security at night too... I guess this place has had some shady experiences but I didn't have any issues 

Business response:

Thank you for choosing us. It feels good to know you had a pleasant stay with us that our offerings were to your satisfaction. However, we are sorry for the inconvenience you had at the time of check-in. Thank you for the review, we hope it will not deter you from choosing us again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

This hotel was so awesome and clean. Stacc very professional . I would rexommend this plave 1000 times . 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Sierra's profile image
Sierra 
6 years ago

Extended stay The staff there were awesome, but the hotel is in poor condition and smelled odd. 

Business response:

Sierra, thanks for being our guest. Although you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. We hope you'll consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management 

LaShara's profile image
LaShara 
6 years ago

The Family Stay Its good glad we came here 

Business response:

LaShara, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to seeing you all soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?

Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 4.4 star rating with 812 reviews. 

When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?

Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.