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Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

4.4
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Extended Stay America Hotel Houston - Willowbrook - HWY 249 is located at 16939 State Highway 249, Houston, TX. This location is in the Willowbrook neighborhood. This business specializes in Hotels & Motels and Other Lodging. 

Location details

16939 Tomball Pkwy., Houston, TX, 77064, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4812 reviews
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Paul's profile image
7 years ago

Business response:

Paul, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager 

Dineene's profile image
Dineene 
7 years ago

Business response:

Dineene, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager 

D's profile image
7 years ago

I didn't get a chance I flew in from California to help out after hurricane harvey. I was not apart of any organization, as I funded this entire trip myself. I booked this hotel at 11am on on Friday via orbitz on the 1st of September. I then received a call at 930 pm from Orbitz saying that the hotel would not accommodate my reservation. So here I am after delivering supplies to shelters all day in the middle of a place I have never been, now without a place to stay. I showed up at the hotel anyway to get the low down on "th... read more

Business response:

Thank you for staying at Extended Stay America. Firstly, we're sorry to know the difficulty you had with your previous reservation. However, we are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager 

Crystal's profile image
Crystal 
7 years ago

Does the job I think it was adequate for the price 

Business response:

Crystal, thank you for choosing Extended Stay America for your visit. We are delighted to know you lied our affordable rates and enjoyed being with us. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager 

Ms. M's profile image
7 years ago

Great experience Victor at the front desk was very friendly and kind. My room was on the first floor near the front desk.... I thought that it may be a little loud but it was not. My stay here was very nice. 

Business response:

Ms. M, thank you for your review filled with so many kind comments. We are thrilled to read you had a great stay at Extended Stay America. We appreciate you mentioning our staff, especially Victor. He is a true asset to our team, and we will be sure to share your compliments. Thanks again, and we hope to see you again soon. Sincerely, General Manager 

Michelle's profile image
Michelle 
7 years ago

was ok the staff was very nice, while standing there waiting for the room. kids went to vending room and the ceiling was leaking water pretty bad. the man at the desk hurried and got a trash can and put it in there.. but while that was going on my other daughter seen a roach on the wall. the rooms seem to be clean, but was still kind of leary about it. there was breakfast but we didnt make it down in time so cant say about that 

Business response:

Michelle, thank you for your kind review of Extended Stay America - Houston - Willowbrook - HWY 249. We are happy to know you were satisfied with most aspects of our hotel, especially with the service provided by our associates. However, we are sorry for the inconvenience caused while being here. We hope to see you again in the future. Sincerely, General Manager 

Thomas's profile image
Thomas 
7 years ago

Convenient and cozy digs, Very pleasant and helpful staff here. There's two Pappas restaurants easy walking distance away, and any grocery miscellaneous shopping in the same quarter mile. 

Business response:

Thomas, thanks for sharing your experience at Extended Stay America. We are pleased to know that you liked our friendly service and convenient location. Thanks for your business, and we hope to see you again soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for staying at Extended Stay America - Houston - Willowbrook - HWY 249. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for staying at Extended Stay America - Houston - Willowbrook - HWY 249. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager 

Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?

Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 4.4 star rating with 812 reviews. 

When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?

Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.