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Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
- Hotels
- Houston, TX
About this business
Location details
16939 Tomball Pkwy., Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Large Room Good price The room was large and clean. The decor was Spartan but in good condition. The mattress adequate for the price, not the top of the line plush sleeping, but not the cardboard, feels like sleeping on the floor mattress either. If you are just looking for a good sized cost conscious clean place to sleep with kitchenette separate little parlor/television area, it's is worth a look.
Business response:
Thomas, thank you for sharing your experience at Extended Stay America. We are glad to know you loved our clean environment and were satisfies with most aspects we offer. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Saundra, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Good for the price The hotel was what I expected for the price. It was clean and the employees were friendly. The room didn't get very cold however.
Business response:
Nadia, thank you for staying with us. It’s a pleasure knowing you liked the affordable rates and the friendliness of our staff. However, we are sorry for the issue you had with our air conditioner and the inconvenience it caused. I will share your concerns with my engineering team to take corrective actions. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Just a pit stop No breakfast! Outside of lobby needs some serious pressure washing Will not stay there again
Business response:
Sam, thank you for being our guest. We are pleased you had an overall nice stay. However, we are sorry we missed meeting some of your expectations. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. I hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Chad, we are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Ok unless you have pets. Did have any smoking rooms. Also charged a lot for my dogs.
Business response:
Wayne, thank you for being our guest. Although you had an overall pleasant stay, we are sorry that you were unhappy with our pet fees and regret the inconvenience it caused. We hope to have another chance to make your next stay a perfect one. Sincerely, General Manager
Business response:
Paul, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Business response:
Dineene, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
I didn't get a chance I flew in from California to help out after hurricane harvey. I was not apart of any organization, as I funded this entire trip myself. I booked this hotel at 11am on on Friday via orbitz on the 1st of September. I then received a call at 930 pm from Orbitz saying that the hotel would not accommodate my reservation. So here I am after delivering supplies to shelters all day in the middle of a place I have never been, now without a place to stay. I showed up at the hotel anyway to get the low down on "th... read more
Business response:
Thank you for staying at Extended Stay America. Firstly, we're sorry to know the difficulty you had with your previous reservation. However, we are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 3.7 star rating with 1,177 reviews.
When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.