Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

Lee 

on Expedia

14 years ago

Extended Stay Willowbrook Comfortable, clean, and friendly. 

Anonymous 

on Expedia

14 years ago

willowbrook tomball hotel was in very good condition. the room was a nice size, clean and all appliances worked and were also clean. 

Carolyn 

on Expedia

14 years ago

Great customer service ESA Willowbrook when we got to our room, our room key would not work. Brandi at the front desk, didn't just give us another key she came upstairs to let us in our room so that we didn't have to haul our luggage back and forth, then went back and got us a new key and came back to the room to give it to us. No other hotel desk clerk would have done that! I feel she went beyond her duties just to provide great service. She should be highly commended. That small jesture spoke volumes about your hotel and t... read more

Anonymous 

on Expedia

15 years ago

Holes in blanket-nobody at front desk for check out. The blanket had holes in it-and was old, the comforter was scratchy. No shampoo-conditioner in the bathroom. The mattress was hard. Not very comfortable at all. when I tried to check out, nobody was at the front and I knocked on the desk since there was no bell, I called out, and i looked around. the desk seemed abandoned. I stood for about 10 minutes because I had to check out and finally a person came out from behind a door to greet me. I wasted 10 minutes of my time. Ve... read more

Sheri 

on Expedia

15 years ago

Just Okay It wasn't the best but not the worst either. Good for the price.