Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

Jennifer 

on Expedia

10 years ago

Familiar brand in a new city This was my first time in Houston, and the location of the hotel was very convenient, if not a little odd to enter. I was able to check in early, and the room was very comfortable. I could tell the cabinets had wear to them, but nothing was broken. I enjoy the Extended Stay brand and will continue to enjoy their locations. I just wish the free Wifi was a little stronger. 

Anonymous 

on Expedia

10 years ago

party lobby I arrived early in the morning and the security guard had to let me in. The lobby had a very prominent smell of marijuana. There was a nice bag of water and cookies waiting for us but the bed was hard. 

Anonymous 

on Expedia

10 years ago

Wish I could have gotten a later check out time than noon. 

Bai 

on Expedia

10 years ago

Right down the street Checking in was easy. The night manager was friendly as well as well trained. She gave me all the info I needed and then let me go to sleep (I didn't check in until almost 4 a.m.). Checking out was just as easy. 

Ashley 

on Expedia

10 years ago

Great clean hotel in a nice area with great staff Great, clean hotel in a nice convenient area. Front desk staff is always friendly and helpful. 

Anonymous 

on Expedia

10 years ago

Routine Business Travel The room was non-smoking, but a previous guest had smoked in it. The odor of tobacco smoke was present throughout the room. I carry an odor neutralizer/remover because this is so often the problem in many hotel rooms. I treated the room and it was fine. Why can't the hotel do that without being prompted by a guest? 

Anonymous 

on Expedia

10 years ago

Okay for the price Hotel was okay for the price. It listed fitness facilities on this website but when I arrived and asked about it they informed me there was no such thing. There were a couple of issues with the room but they were resolved after speaking to the attendant at the front desk.