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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nasty as hell bed on floor an charged me twice
Business response:
Thank you for your review. We are so sorry that your experience did not exceed your expectation during such a troubling time. We are constantly looking for ways to improve and will use your feedback to help us do just that. Thank you for allowing us to host you and we hope that your future travels are wonderful ones
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
This was by far the crappiest hotel I’ve ever stayed in! I stopped here after a long day of driving and thought it would be fine because I was so tired. No. I was so wrong. The bed was so loud and the AC made the most god awful loud sound ever so it kept me up until I finally had to turn it off so I could sleep some and then of course I was sweating because when the AC was on it didn’t cool it down at all! I left at 4:30 the next morning because I couldn’t sleep and was miserable. Will never ever stay here again! The staff w... read more
Business response:
Thank you for your candid review. Please accept our sincerest apologies for the issues that you experienced during your visit. Our staff is known for the friendly service and attention to detail, and we are so sorry for the issues that you experienced with the bed, noise levels and any issues with the AC. We appreciate you bringing this to our attention as a valued guest so we can make the necessary adjustments to avoid these issues in the future. Thank you for allowing us to host you and we hope that your future travels are... read more
One of the worst experiences ever. Staff was rude and we never did get checked in. Office was closed at 7 PM. Payment issue with Expedia. Told me the payment issue was my problem and I would have to pay again if I wanted a room. NEVER AGAIN
Business response:
Thank you for your review, Mark. We can't apologize enough for the issues that you experienced with customer service and checking in. We work hard to make sure that your stay is full of great hospitality and we are so sorry that we may have fallen short during your time with us. Please know that we will be addressing this with our front desk team so that we can improve in this area for all our future guests.
Business response:
We are so disappointed to see the low rating. We hope that you give us another opportunity to show you a much better experience the next time you are in the area!
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Business response:
Thank you for your rating. We are so sorry that you did not enjoy the exceptional stay that we intended for you, and hope that we have another opportunity to host you and show you our improvements the next time your are in the area.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3.2 star rating with 968 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.