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Extended Stay America Select Suites - Indianapolis - Lawrence
- Hotels
- Indianapolis, IN
About this business
Location details
9515 Pendleton Pike, Indianapolis, IN, 46236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay away!!!! Bed bugs!!! Please stay away from this place. My husband got bed buds bite on his hands and neck. The management said they can’t change the room. There is no housekeeping after 5pm. He was forced to check out one day early with no refund. Very unclean and smells everywhere.
Business response:
Thank you for your comments. We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. We are distressed that you and your husband got such a bad impression of our hotel we are sorry for disappointing you.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Business response:
Oh no – we’re so disappointed to see a 2-star rating. We hope you’ll stay with us again for a better experience.
Worst Hotel I have been to It was very loud. Their long term stay clients are loud, babies screaming all day. Couples arguing. The walls are very thin. Dogs are allowed and more than one time there was dog poop left in the hallway. Most staff are unprofessional and make personal calls while at front desk. The plumming is horrible. My tub water ran brown. Pots and pans arent included and are available at the front desk for a very high price. House keeping is limited to once every two weeks so if your stay is less than two wee... read more
Business response:
Thank you for sharing your impressions. It is so difficult to read that we've disappointed you so much. We hope your future lodging experiences are truly wonderful ones.
Place smells . Would not recommend. People were complaining when we checked in.
Business response:
I'm so sorry to hear that you encountered some odors during your stay and that you were not more pleasantly impressed with our accommodations. We appreciate hearing from you and thank you for the feedback.
Business response:
We are so sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Terrible. DISGUSTING room, male secretions on bedskirt. Heater sounded like it was going to blow up. The window wasn't sealed and you could hear the wind coming through a locked window. They didn't even leave us any type of soap to wash our hands with in the bathroom. The staff didn't give a single care about how the room was disgusting and hung up on me twice. I had to call their corporate office to try and get a refund and make sure the problems this hotel has to hopefully get fixed. I will add that the gentleman I spoke w... read more
Business response:
Thank you for the detailed comments. We are so sorry for the impression we made on you during your stay. I wish your experience had been more pleasantly memorable and I'm sorry that we disappointed you.
Hori be stay Aside the reason I stayed with you....your facility was not clean. I had a late check in your desk person was not that pleasant....hall ways and elevator floors and rugs we're not clean. I bought my own sheets towels and cleaning supplies to clean the tub. When asking for a later check out ..your phones are so out dated. I had to go through a service line to reach the front desk. The bed wasn't comfortable and slid off what ever soring it was on. Out dated furnitur and chairs. The only updated item there was the... read more
Business response:
I am so sorry to hear about your experiences and impressions of our hotel. You matter to us and we are so sorry for disappointing you during your stay with us. We wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Lawrence
How is Extended Stay America Select Suites - Indianapolis - Lawrence rated?
Extended Stay America Select Suites - Indianapolis - Lawrence has a 2.9 star rating with 1,188 reviews.
When is Extended Stay America Select Suites - Indianapolis - Lawrence open?
Extended Stay America Select Suites - Indianapolis - Lawrence is open now. It will close tomorrow at 12:00 a.m.