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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Sincerely, Hotel Management
Close to home No elevator on a 3 floor extended stay. I have never once been to an extended stay without an elevator. And i asked if there was an elevator but someone forgot to check.
Business response:
Brian, thank you for being our guest at Extended Stay America. While we truly understand your disappointment with the lack of elevator, we hope the rest of your stay was not impacted. We look forward to hosting you again and providing you with an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Well my partner and I went to check in and the booking confirmation, I was told by the hotel never went thru from Expedia’s end and I was being told THT my card wasn’t working. The total charge was going to be $65.50 and there was $71 avail on the credit card THT I was using, so the fund were there to process the payment. We ended up having to sleep in our vehicle bc the payment never did Go thru and all the groceries THT I had just bought right before we went to check in were thawed out and I called my credit card to discov... read more
Business response:
Jessica, thank you for being our guest. We regret the reservation issue you had due to the third party website. Unfortunately, financial inquiries on reservations made through a third party, prepaid booking site, must be made through them, and we suggest you reach them out directly. It is never our intention to inconvenience our guests, and we hope to receive an opportunity to redeem ourselves. Sincerely, Hotel Management
It was perfect location by the job site i need it to be
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and our location close to your job was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice staff. Nice rooms in a nice area
Business response:
Karen, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
This is a no frills hotel. If you just need a place to stay with not much extra, this is perfect. The staff was friendly and the hotel was clean. It's outdated but all I needed was a place to stay while on a budget. Because the staff was friendly & my room was clean it made up for the outdated hotel.
Business response:
Patti, thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your stay at our spotless property. We are also glad you liked our courteous associates. Thank you also for your feedback, and we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.