Extended Stay America Select Suites - Indianapolis - West

Ken 

on Expedia

8 years ago

Don't do it Kitchenette with no kitchenware. Why have it. Bad odor in first floor office area, and it didn't smell legal. No extra facilities, like a pool or workout room, or even a lobby. It feels like being in a college dorm. 

Frankie 

on Expedia

8 years ago

Don't stay here. Unfriendly, robotic staff. Didn't refresh too or towels after both were requested. 

mide 

on Expedia

8 years ago

It close to Kroger and some fast food My first time staying here is terrible cus no housekeeping to clean the room daily..if u are staying for a week u can't change ur towel,if ur room is dirty u have to leave it like that till u check out...I ask for a towel the front desk tell me that I need to pay to get a clean one 

Sam 

on Expedia

9 years ago

Would not recommend Ants, smelly, house keeping barges in. Would not recommend 

Brittany 

on Expedia

9 years ago

Sleep in your car! This place is terrible! When I checked in it had an old musty smell. There was stains all down the bathtub that were covered up with the bath towel. The tv had not been moved or cleaned under in god knows how long. It was nasty. On my third day there I started noticing bites all over my arms. Hoping for the best I tried to put it out of my mind. On the fifth day there I noticed a bug crawling in the bed as I was waking up Yep it was a bed bug. I said something to them and they were suppose to have someone ... read more

Chris 

on Expedia

9 years ago

Horrible. Only stayed because of location and no other availability. Rude staff, creepy guest, room was filthy housekeeping didn't clean before our arrival. Doors didn't work like they should have. They don't tell you you have to pay for linen service, WiFi service, dishes. Even had a hard time getting toilet paper. No one is ever at the front desk. They are to busy smoking out front or back. This place is right next to a dog spa that they open at 6 am and the dogs yap all day. In the back of the property is a train track wi... read more

Michael 

on Expedia

9 years ago

Stay somewhere else! Noisy cheap dive! They charge for clean sheets! Yep they'll only change sheets every 12 days! 

Kenneth 

on Expedia

9 years ago

The small savings is so not worth it. Check in great, after okay first night, came back to room after long day at races room had not been touched, no clean towels, called office they said I just happen to be here bring old towels down went to give them to her she said no I don't touch those things why didn't you bring them in basket. After that handed me towels. We also had a noise issue from above no one to call. I will not return to any of your locations. No room service No clean towels, wi fi extra no breakfast, Motel 6 o... read more

conrado 

on Expedia

9 years ago

I travel all over the country, and this is one of the worst experiences I have ever had at a hotel, all because of the customer service. This is probably the worst customer service I've ever received at a hotel, period, specifically from a woman named Gretchen. This is evidently not just my experience, as multiple other guests I ran into seemed to have similar experiences with Gretchen. She was rude, unhelpful, and we found her oddly looking through the parked cars during the night and peering inside windows, for whatever re... read more