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Extended Stay America Select Suites - Indianapolis - West
- Hotels
- Indianapolis, IN
About this business
Location details
8045 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reeks of marijuana Building was cheap. Could here every person move Didn’t sleep at all. Smell of marijuana was overwhelming.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
good place for truckers maybe but not a nice fam. dealers, prosties and one begger that worked at the stop light down the st. 1st extended stay I love stayed at that don’t offer cookware, plates, glasses, or silverware. Elevator was broke 3 times while I was there.
Business response:
Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing to stay with us.
Not for business travelers Better to describe this as a low budget housing complex than a motel. It's designed as a cluster of studio units which are new and clean but not much more. No housekeeping except for one every two weeks. No extras.front desk closed at 10pm and had difficult time just checking in. This is a long term stay concept with zero motel type extras.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
No where else to go at the time Bugs my room... Toilet not able to flush without taking the lid off of the tank...fan very loud in the bathroom..No clean towels or sheets... with out paying extra....No soap. In the room apond check in... late at night so I had to shower for work with water....at This cost....oh yeah you have take your trash out and sit in on the ground...That is a eyesorer... Building looks nice from the road sign...But with a 17per cent..sales tax....OMG....
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Nasty There was bugs everywhere and they wouldn't givee towels
??? They had no record of my reservation and turned me away because they were overbooked.
Terrible amenities We reserved a room for four people, but only had two towels. To get more towels we had to dirty the first two, then pay $10 to exchange them. There was a cockroach in the room. The shower was poorly maintained and dirty. The water tastes awful and smells moldy.
Never again I couldn't believe they charged that much and don't provide shampoo or blow driers. Also, poor windows equals much street noise.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - West
How is Extended Stay America Select Suites - Indianapolis - West rated?
Extended Stay America Select Suites - Indianapolis - West has a 2.9 star rating with 745 reviews.
When is Extended Stay America Select Suites - Indianapolis - West open?
Extended Stay America Select Suites - Indianapolis - West is open now. It will close tomorrow at 12:00 a.m.