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Extended Stay America Select Suites - Indianapolis - West
- Hotels
- Indianapolis, IN
About this business
Location details
8045 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hello Yuping. We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Business response:
We are so disappointed to see that you were not happy with your stay. We hope that the next time your travels bring you to the area that you give us an opportunity to create a better experience for you. Thank you for taking the time to rate our hotel.
We decide to leave the smell in the room was terrible and the sheet were dirty i will never book again to these hotel
Business response:
We sincerely apologize for the issues with such unpleasant odors during your stay with us, Frank! This is in no way what we intended for you and are so sorry that it made your stay an uncomfortable one. We will use this feedback to address the issues mentioned above to create a better experience for all of our future guests. Best wishes in all of your future travels.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
unfortunate stay They said that they arent a nightly hotel so they refused to simple requests like towels or an extra pillow unless you pay for linen service extras. Alot of things room were broken such as the bathroom light.
Business response:
We are so sorry for the poor impression you got during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. We wish you the best in your future travels and thank you for your feedback.
I HAVE NEVER HAD A WORSE EXPERIENCE!!!!! I WAITED IN A SMALL FOYER FOR 30 MINUTES BEFORE THEY CAME TO CHECK ME IN!
Business response:
Thank you for letting us know how a long wait to check-in impacted you. We are always seeking ways to improve so guests can truly relax and enjoy their stay. I'm so very sorry for the bad impression we made before you even got checked in.
Price is the only positive thing about this hotel. There was not even soap in my room.
Business response:
I'm so sorry you did not enjoy an overall wonderful stay with us. Thank you for letting us know.
Not again. 15 days of very dirty floors and most electrical outlets did not work. Scary about the electric. Smelled like smoke in hallways and had to buy a deodorizer for the room. Side entrance only worked occasionally.The site will not let me add the 4 photos I took. You get what you pay for.
Business response:
I'm so very sorry for the frustrations and inconveniences you experienced during this stay. This is not at all the first impression we were aiming for and we are sorry we've disappointed you. Best wishes in all your future travels.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - West
How is Extended Stay America Select Suites - Indianapolis - West rated?
Extended Stay America Select Suites - Indianapolis - West has a 2.9 star rating with 745 reviews.
When is Extended Stay America Select Suites - Indianapolis - West open?
Extended Stay America Select Suites - Indianapolis - West is open now. It will close tomorrow at 12:00 a.m.